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Prompt, friendly and helpful support team - solved my issue really quickly. Really easy to use app.
HelpCenter very flexible and you can even embed video's if you want. Really like it! Thanks for creating a great app.
excellent app that works flawlessly. Has a fine interface and easy to navigate
excellent app that works flawlessly. Has a fine interface and easy to navigate
This is a good app. I found it has a clean interface and is straightforward to use. I had one little temporary issue: Our website has a dark background and the defaults on the app presented questions on FAQ that were hard to read when not selected. But a note to their support resulted in a message back the next morning with a short snippet of code to insert in the theme.css.liquid code which immediately fixed the issue. Thanks Marius for quick response!
I also note that use of this app does not slow the mobile website load speed (assessed using testmysite.thinkwithgoogle.com), which cannot be said for all apps. I would certainly recommend using this app.
I found this App really wonderful: without doubt it's very useful and necessary, as well as super complete, nice and simple designed for me to build in my store. This FAQ page is a significant tool that saves a lot of time when referring to basic support issues and general information my clients have the right to know in advace and clearly.
I highly recommend this App.
GREAT SERVICE! He helped me with all of my problems, and I asked a lot. Fast and nice technical support.
Hello LillyTees!
Thank you for your kind works, you've made our day :)
We'll try our best to keep the level of service as high as it possible.
In case any questions about our app occurs,k please feel free to contact our Support Team again.
Have a great week.
Helpcenter Team
Great app! Very easy to use and look really good too.
NEVER USE OR PAY FOR THIS APP! We had the worst experiance with this app. The app is slowing down the processes. The support was not helpful. The best thing was: They delete your content on FAQ pages. Never ever again.
Hi 82NC!
We apologize for the issue in our recent update which resulted in the loss of some customers' content in their shops.
This was an unfortunate oversight on our part and we’ve taken all measures to ensure it does not happen again.
We want to assure you that we value your feedback and strive to provide the best possible service!
Right now the content is restored but deactivated due to the Free plan limitations. Please contact our support team for the information regarding restored data.
Thank you again for your feedback, we have drawn the appropriate conclusions and will not allow such oversights on our part in the future.
We hope our cooperation with you will continue and bring you only positive experience.
Warm regards,
HelpCenter team
Great product, easy to use and the support from the developers is quick and efficient.
I have been using this app for a while and it's reliable and works well for my needs. I have a tiny business and while people tend to ignore FAQs on websites I have a reference point I can link an use for myself, which is super handy. If my business actually made any money, I'd upgrade!