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Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.
For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.
That a perfect app, very useful and very easy to install, I recommended for all, maybe need most options to personalice the general title.
Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!
Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section
Easy to use, the page looks beautiful. Very good Customer Service. Recommend.
Very good, so mucho professional and clear!
I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/
This app makes my FAQ page look great! Highly recommended!
www.mattsmusicstorenc.com
It was free to use at first, and I thought it worked well, but later it was charged, which I thought was unreasonable. I used a lot of information and content on the FAQ function provided by you, but suddenly changed it to charge, which is obviously unreasonable. Should be later to use the user charge, the old user does not charge. Now I bought a topic that provides FAQ functionality, and now I have to spend a lot of time migrating data.
Hi AEYEE team.
We're very sorry to read about the bad experience with our app.
Please let us note that we've been informing our customers about the changes in the HelpCenter Free plan since the beginning of December 2022. And starting from January 16 the limitations for the Free plan were applied.
None of the information was deleted - you can go to the HelpCenter app and review the FAQ section - some articles are just inactive (because only 5 active articles are available on Free plan). It's possible to activate them all with any other plan rather than Free.
If you'll have any question or require any kind of assistance you can always contact our support service - it's available 24/7.
Kind regards,
HelpCenter team