评论 (368)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
2025年5月9日

Good support from Caleb. Quick answers and he try to guide you as best as possible

Circular Fash
瑞典
大约4小时 人在使用应用
Shark Byte, Inc已回复 2025年5月12日

Hi!

We truly appreciate your feedback and are glad he could guide you effectively. If you ever need assistance again, we’re always here to help!

Best regards
HelpCenter team

2024年7月15日

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
法国
21天 人在使用应用
Shark Byte, Inc已回复 2024年7月16日

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024年9月18日

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
德国
3年多 人在使用应用
Shark Byte, Inc已回复 2024年9月19日

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

2025年4月24日

helpfull support team and great app to help and support your customer

Youlya
埃及
大约1小时 人在使用应用
Shark Byte, Inc已回复 2025年4月25日

Hi!

Thank you for your feedback! We're glad to hear the app and our support team have been helpful to you :)

Best regards,
HelpCenter team

2025年5月10日

it great

The Macke corps
美国
11分钟 人在使用应用
Shark Byte, Inc已回复 2025年5月16日

Hello The Macke corps!

Thank you very much for such a high rate of our app. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible.

Best regards,
HelpCenter team

2023年11月23日

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
英国
大约7年 人在使用应用
Shark Byte, Inc已回复 2023年11月24日

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team

2023年11月24日

FAQ works well with many options. Had an issue once and it was quickly resolved.

Chinese Herbs Direct
美国
6年多 人在使用应用
Shark Byte, Inc已回复 2023年11月25日

Hello team Chinese Herbs Direct!

Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!

Best regards,
HelpCenter team

2024年2月5日

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
英国
6年多 人在使用应用
Shark Byte, Inc已回复 2024年2月6日

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

2022年12月20日

We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.

The White Collection
澳大利亚
5年多 人在使用应用
Shark Byte, Inc已回复 2022年12月20日

Hello!
Thank you for your kind words :)
We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible.

Best regards,
HelpCenter Team.

2023年11月6日

Great app with an equally great support team! Fast, friendly and accurate.
We recommend this app wholeheartedly.

Innes & Iyer
瑞典
大约5年 人在使用应用
Shark Byte, Inc已回复 2023年11月9日

Hello Innes & Iyer team!
Thank you for your outstanding feedback ;)

We are happy to help any time, 24/7.

Kindest regards,
Helpcenter team.