![Help Center FAQ Page Live Chat](https://cdn.shopify.com/app-store/listing_images/d5b5d0fd99b97eef5d788d84e1cd4f61/icon/CLHQ5ObG64IDEAE=.jpeg)
Help Center FAQ Page Live Chat
- 定价
-
提供免费套餐。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 4.7 (1,328)
- 开发人员
- Shark Byte, Inc
配图图库
![Helpcenter: AI常见问题解答页面、帮助台、实时聊天](https://cdn.shopify.com/app-store/listing_images/d5b5d0fd99b97eef5d788d84e1cd4f61/promotional_image/CPed-cSi4oYDEAE=.png?height=720&width=1280)
将对话转化为转化:AI驱动的常见问题解答构建器、实时聊天、帮助台、聊天机器人
通过自助服务选项(如常见问题解答、知识库或帮助中心(由ChatGPT 4快速生成))减少每张工单的努力。HelpCenter提供十几种常见问题解答模板。用聊天机器人自动化常规请求。通过实时聊天与您的客户保持实时连接,并通过我们的帮助台票务系统将来自电子邮件、实时聊天、FB Messenger的所有询问集中到一个收件箱中。我们提供全天候支持,帮助您迅速高效地解决任何问题。
- GPT-4驱动的常见问题解答应用:在任何页面上快速生成SEO友好的常见问题解答
- AI驱动的常见问题解答翻译:全球化您的常见问题解答,扩大影响范围
- 全渠道:将来自电子邮件、实时聊天、Facebook的询问集中到一个收件箱
- 有效的实时聊天和聊天机器人应用:实时解决问题并主动销售
- 自助服务小部件:集成联系表单、订单跟踪和常见问题解答
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
定价
Free
免费安装
每增加一张工单收费$0.25;从25张工单开始可充值
- 无AI集成
- 有限的常见问题解答文章
- 默认常见问题解答设计
- HelpCenter品牌
- 带10张工单/月的实时聊天和CRM
Basic
$5.99 /月
或 $59.99/年(可节省 17%)
每增加一张工单收费$0.16;从25张工单开始可充值
- GPT4集成
- AI翻译,最多3种
- 无限常见问题解答文章
- 高级常见问题解答设计
- 无品牌
- 带50张工单/月的实时聊天和CRM
3 天免费试用
Standard
$19.99 /月
或 $199.99/年(可节省 17%)
每增加一张工单收费$0.15;从50张工单开始可充值
- 包括Basic计划的所有内容
- AI翻译,最多5种
- 带300张工单/月的实时聊天和CRM
- 无限支持代理和自动回复
- 无限聊天机器人
3 天免费试用
Advanced
$49.99 /月
或 $498.96/年(可节省 17%)
每增加一张工单收费$0.1;从100张工单开始可充值
- 包括Standard计划的所有内容
- AI翻译,无限制
- 带1000张工单/月的实时聊天和CRM
- 支持优先级
- 功能请求优先级
3 天免费试用
Free
免费安装
每增加一张工单收费$0.25;从25张工单开始可充值
- 无AI集成
- 有限的常见问题解答文章
- 默认常见问题解答设计
- HelpCenter品牌
- 带10张工单/月的实时聊天和CRM
Basic
$5.99 /月
或 $59.99/年(可节省 17%)
每增加一张工单收费$0.16;从25张工单开始可充值
- GPT4集成
- AI翻译,最多3种
- 无限常见问题解答文章
- 高级常见问题解答设计
- 无品牌
- 带50张工单/月的实时聊天和CRM
3 天免费试用
Standard
$19.99 /月
或 $199.99/年(可节省 17%)
每增加一张工单收费$0.15;从50张工单开始可充值
- 包括Basic计划的所有内容
- AI翻译,最多5种
- 带300张工单/月的实时聊天和CRM
- 无限支持代理和自动回复
- 无限聊天机器人
3 天免费试用
Advanced
$49.99 /月
或 $498.96/年(可节省 17%)
每增加一张工单收费$0.1;从100张工单开始可充值
- 包括Standard计划的所有内容
- AI翻译,无限制
- 带1000张工单/月的实时聊天和CRM
- 支持优先级
- 功能请求优先级
3 天免费试用
评论 (1,328)
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
支持
Shark Byte, Inc 可以回答您关于 Help Center FAQ Page Live Chat 的任何问题。
开发人员
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