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Ultimately my initial problems with the app installation boiled down to my mishandling of the Shopify user interface! In other words, USER ERROR! The support team talked me through my fundamental misunderstanding, and patiently guided me towards the solution.
Now they have 5 stars from me because the app seems to work perfectly!
This is the only FAQ app to use. I am not very techno savvy, but found it very easy to install and add to my site's navigation. Its features allow you to neatly organize your FAQ page into Categories, Sections (sub-categories) and Articles (your questions and answers). Editing is super-easy and you can also add links to products, pages, etc. You are also not limited to only a small number of Q's and A's. So get creative with it! And it is free!
Love this app! It is one of the must have apps if you need the trust of new customers to your site. It's super easy to install and use AND it's free! Great app! 5 Stars!
Great clean, organized way to do a help page. I like how the individual questions collapse so the customer doesn't have to read all the answers to find what they are looking for.
Excellent ... Really easy to install and use
I just started using the app today. It was super easy to setup my FAQ page and add to my store. So far it is working great!
I love this app, work perfectly in my store
You guys made a good job with this app we need updates...
This is an easy to use app and beautiful interface. I'm glad its a free app and i hope it stays this way :)
Great 'Help Section' plug and go app. Exactly what we need at this point. Also, dashboard is very intuitive and friendly to use
This app was very helpful and easy to use. Was able to implement it onto my site and get a good looking FAQ up and running within a few minutes.