Help Center: AI FAQ Page , 1,326 条评论
优化
-
按评分
Great service customer and i love the App thanks much, it better to make FAQ for respond all questions off customer
Hi GYLBAG team.
Thank you so much for taking the time to leave us feedback.
We’re happy to see that you had a 5-Star experience with HelpCenter app and its customer service. It’s our pleasure to serve customers like you.
Have a wonderful day!
Best regards,
HelpCenter team
Really easy and intuitive to use. Very glad it's free!
It would be nice to have a bit of animation when you click a section and it drops down. I would like the chevron to rotate, and for the content to slide down to reveal.
Also there is no custom CSS as far as I can tell.
Very easy to build your FAQ and contact us page with this simple app! Not only does it build a very attractive FAQ page, it's free and works perfectly! If you're looking to set up a professional FAQ page choose this app!
Set up is like 1-2-3. Simple and FREE FAQ page. And you guys must have a FAQ! Try this one!
Excellent FAQ page builder app, just wish it had more options under settings for branding.
Super easy to use, straight to the point, and looks great! A must have for any store.
A fantastic app and user friendly. I felt using this app is extremely easy to navigate for someone with no experience in the IT field.
very horrible customer service. I emailed at least 8 times without a response! Not happy!!! Not impressed!!! You guys need to do better. Im paying for something that doesn't even work well with my store.
Dear Prestige Beauty Shop,
thank you for your feedback. Our support emails were sent to you on Feb. 5th, 10th, 11th, 16th and 23rd. Sorry for miscommunication, maybe some of them went to a spam folder and didn't reach you?, please check. Sorry for that. Our developers checked FAQ page on your store - it looks beautiful and functions smoothly. If there will be a need to do more adjustments or fixes related to store's theme and FAQ , please write to us - support@eoscity.com. Some Shopify themes need more adjustments than the others, but everything can be handled and solved. Sorry once again for experienced miscommunication.
We wish you a great day!
HC team
The formatting tools really suck for the FAQ page. Not user friendly or stable. At All. Not being able to change or match fonts is time consuming and inconvenient :((
Hello there!
Kindly note that HelpCenter app tries to take in the styles as provided by your theme developer. HelpCenter FAQ page will look different on different themes.
Our agent has reached out to you to assist and apply the changes you are trying to achieve.
Best wishes,
Support team
Customer service is very friendly and responded in a very timely manner. Good looking app too, and great price! Thank you.