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Extremely fast, friendly and competent support team. Ive tested a few FAQ apps, Help Center is the best FAQ app on Shopify.
We have issues with our emailing , we dont recieve and cant send emails, its bad for our business and the support does not answer us even tho i sent couple of emails to their support ticketing system. Hope they will resolve it soon because we are in general happy with the app, it serves its purpose but this downtime is not good for us and could potentially make us look for another more reliable app.
Hello HomeSport team,
First of all, we're truly sorry to hear that you've come across such inconveniences while using our app.
Please, note that the issue with emailing was connected to some technical issue in our system, which temporarily affected both customers' ticketing system and ours as well(that's why your emails to us haven't been received and replied to in time).
But our developers have been able to detect the problem and fixed it within a few hours, so everything should be working fine now.
I hope that this mishap won't leave a negative impression and we truly appreciate you staying with us!
Once again, our sincere apologies for the temporary inconvenience.
Best regards,
HelpCenter Team
Just got the app and creating a new & improved FAQ page and lovin' the look and feel of the page.
Amazing App.. Highly recommend it.. Easy to instal and implement... Keep up the good work for free apps
HelpCenter is probably one of the best apps for generating your FAQ page.
I've been using it since Day 1, and I really like how it behaves.
It doesn't give you much ability of customizing it, but if you are good a bit with CSS, you can figure your way around it.
Drop a look at my Frequently Asked Questions (FAQs) page for ideas for your next FAQ page:
https://www.mobimax.eu/community/faq
Der Kundesupport ist sehr schnell, kompetent und offen für alle Fragen. Er hat uns sehr weitergeholfen und beim Aufbau unseres FAQ unterstützt.
I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.
Really handy. Looks great. Easy to use
Really great for a beginner like me! Thank you
A really great app easy to install, easy to set up it just works, thanks much for a great app!!