評價 (1,336)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年9月18日

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
德國
使用應用程式 3年多
Shark Byte, Inc 已回覆 2024年9月19日

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

2024年10月11日

Very Damer Very Damer

The Rev Cup
美國
使用應用程式 15天
Shark Byte, Inc 已回覆 2024年10月13日

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

2024年7月15日

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
法國
使用應用程式 3個月
Shark Byte, Inc 已回覆 2024年7月16日

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024年9月16日

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
美國
使用應用程式 30分鐘
Shark Byte, Inc 已回覆 2024年9月17日

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

2024年6月7日

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
美國
使用應用程式 30天
Shark Byte, Inc 已回覆 2024年6月8日

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

2024年5月18日

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
德國
使用應用程式 11個月
Shark Byte, Inc 已回覆 2024年5月19日

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

2024年6月22日

Super easy and Reliable

Gym Essential X
美國
使用應用程式 3天
Shark Byte, Inc 已回覆 2024年6月23日

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

2024年11月23日

bonjour j'ai installe l'application uniquement pour l'essai gratuit . Pourrais-je avoir un remboursement svp merci .

Olveno
法國
2024年3月5日

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
德國
使用應用程式 接近5年
Shark Byte, Inc 已回覆 2024年3月8日

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

2024年2月5日

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
英國
使用應用程式 6年多
Shark Byte, Inc 已回覆 2024年2月6日

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team