Helpcenter: AI FAQ Page

Helpcenter: AI FAQ Page

提供免費方案。 3 天免費試用。
評分 (4.6)
評價

特色

專為您的商家量身打造
  • 可直接在 Shopify 管理介面使用
  • 可與最新佈景主題搭配使用

應用程式相關資訊

發布日期

2015年12月8日 · 變更記錄

語言

英文

這項應用程式尚未翻譯成繁體中文

Meet the ultimate AI-powered FAQ builder that simplifies FAQs creation to drive sales faster

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat!

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat! 更多
  • AI-powered FAQ builder: Create FAQ pages with no efforts
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Display product FAQs directly on product page to boost sales and conversion rate
  • Effective chat app: live chat & chatbot for quick support and proactive sales
  • Centralize inquiries from multiple channels in one helpdesk ticketing system

定價

3 天免費試用

Free

免費安裝

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

月費 $5.99

或每年 $59.99,可省 17% 的費用

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

月費 $19.99

或每年 $199.99,可省 17% 的費用

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

月費 $100

或每年 $1,000,可省 17% 的費用

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

Free

免費安裝

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

月費 $5.99

或每年 $59.99,可省 17% 的費用

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

月費 $19.99

或每年 $199.99,可省 17% 的費用

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

月費 $100

或每年 $1,000,可省 17% 的費用

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

1,326 則評價

整體評分
4.6
各級評分數量
  • 86% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年1月25日

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
美國
使用應用程式 2年多
Shark Byte, Inc 已回覆 2024年1月29日

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

2023年11月23日

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
英國
使用應用程式 大約7年
Shark Byte, Inc 已回覆 2023年11月24日

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team

2023年11月24日

FAQ works well with many options. Had an issue once and it was quickly resolved.

Chinese Herbs Direct
美國
使用應用程式 6年多
Shark Byte, Inc 已回覆 2023年11月25日

Hello team Chinese Herbs Direct!

Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!

Best regards,
HelpCenter team

2024年1月26日

nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.

Hermetica Paris
法國
使用應用程式 1年多
Shark Byte, Inc 已回覆 2024年1月27日

Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.

Cordialement,
L'équipe du HelpCenter

2023年12月6日

Good app for FAQs, for the most part. Comes complete with schema markup and the ability to link to specific Q&As. The template choices are limited. There are a couple of issues with technical SEO/accessibility:

1) There are three levels for Headings and Q&As: Category > Section > Articles. If you don't use categories AND sections then you end up with skipped heading levels. In our case, we don't need a subcategory/section within each category.

2) It comes with it's own title tag, which means you get flagged in SEO audits for having multiple title tags. There's no documentation about it this, or how to work around it. I've found that you have to edit the theme code so that the Shopify title tag isn't inserted on this page.

3) The app is heavy, so the FAQs page gets flagged for being slow.

Fancy Feast US
美國
使用應用程式 2年多
Shark Byte, Inc 已回覆 2023年12月7日

Hello Fancy Feast US team.
Thank you for your feedback. We’re constantly striving to improve our customers’ experience, so we’ll use your suggestions to improve our application. Thanks for being a customer!

Best rgards,
HelpCenter team

應用程式相關資訊

發布日期

2015年12月8日 · 變更記錄

語言

英文

這項應用程式尚未翻譯成繁體中文

由 Shark Byte, Inc 建置

關於「Shark Byte, Inc」

平均評分 4.6 顆星

已有 8 年為 Shopify 應用程式商店開發應用程式的經驗

8271 NW 125th Ln, Parkland, FL, 33076, US

支援服務

傳送訊息

support@helpcenterapp.com

開發者無法直接以繁體中文提供支援。

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