HelpCenter: AI FAQ+Help Center

HelpCenter: AI FAQ+Help Center

定價
免費安裝。 提供免費試用。
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
4.7 (1,335)

Turn conversations into conversions during BFCM: AI SEO-friendly FAQ builder, live chat, helpdesk

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365. 更多
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Must-have app to improve customer service during Black Friday & Christmas sales
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

LangShop, ChatGPT, Facebook Messenger

編輯工具

HTML, RTF 文字編輯器, 拖放式編輯器, AI 生成內容, 匯入和匯出, 自訂網址, 圖片, 影片, 多國語言, SEO, 翻譯

顯示選項

折疊式功能, 分頁, 自訂範本, 產品頁面, 常見問題頁面, 搜尋列, 即時解答, 行動裝置回應式設計, 自訂字型和顏色, 自訂 CSS

即時傳訊

即時訊息, 電子郵件聊天, 社群媒體, 檔案上傳, 專員分析, 顧客深入分析

自動回覆

常見問題, 招呼語, 快速回覆, 訂單最新資訊

自訂

顏色和字型, 聊天視窗, 營業時間, 歡迎訊息, 聊天按鈕, 標記, 指派聊天, 聊天流程, 專員顯示圖片

定價

Free

免費安裝

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQ articles & pre-built templates
  • Customizable FAQs, help widget
  • Livechat, chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /月

或每年 $59.99,可省 17% 的費用

$0.16 per each additional ticket. Click See all pricing options to see over 45 available features

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • FAQ translation, images
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

3 天免費試用

Standard

$19.99 /月

或每年 $199.99,可省 17% 的費用

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Basic, and:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • Click See all pricing options to see over 45 available features

3 天免費試用

Advanced

$49.99 /月

或每年 $498.96,可省 17% 的費用

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Standard, and:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

3 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (1,335)

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年9月18日

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
德國
使用應用程式 3年多
Shark Byte, Inc 已回覆 2024年9月19日

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

2024年7月15日

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
法國
使用應用程式 3個月
Shark Byte, Inc 已回覆 2024年7月16日

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024年9月16日

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
美國
使用應用程式 30分鐘
Shark Byte, Inc 已回覆 2024年9月17日

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

2024年6月7日

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
美國
使用應用程式 30天
Shark Byte, Inc 已回覆 2024年6月8日

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

2024年10月11日

Very Damer Very Damer

The Rev Cup
美國
使用應用程式 15天
Shark Byte, Inc 已回覆 2024年10月13日

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

支援服務

「Shark Byte, Inc」會回答您對於「HelpCenter: AI FAQ+Help Center」的任何問題。

開發者

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

資源

開發者無法直接以繁體中文提供支援。

發布日期

2015年12月8日 · 變更記錄

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