評價 (1,336)

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2016年8月29日

Nice and easy App. Thanks guys

20bucksmax
英國
使用應用程式 接近2年
2016年12月14日

Makes my tasks so much easier <3

Bouquets R Us
美國
使用應用程式 大約1個月
2017年3月15日

It's both helpful and a great visual experience for customers.

Live Cheaply
美國
使用應用程式 大約1個月
編輯時間:2021年8月4日

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

celebraintion
義大利
使用應用程式 接近2年
Shark Byte, Inc 已回覆 2021年8月6日

Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.

Best wishes,
Support team

2022年7月22日

The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
Despite a few bumps, quite a good experience overall.

Penguin Amusement Inc
美國
使用應用程式 接近2年
Shark Byte, Inc 已回覆 2022年9月1日

Thank you very much for your honest feedback!
It really helps make our product better and grow.

We have passed this information to our dev team so they can look at it more deeply.

All the best,
HelpCenter team

2020年6月27日

I used the help-center support to be sure to install it well. Very fast and and efficient. Thanks to all

tranquille-ete.fr
法國
使用應用程式 大約1個月
2017年4月2日

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Screwpad
美國
使用應用程式 1年多
2017年3月13日

Awesome app...... easy to use. Love it a lot

Coolstuffsforall
印度
使用應用程式 29天
2019年5月9日

Application facile d'utilisation. Très pratique

What I Want
法國
使用應用程式 1年多
2017年2月17日

Straight forward and easy to use. Great!

What Is Written
澳洲
使用應用程式 29天