評論 (1,331)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2019年6月18日

you have to click too many times to see the answers to the faq / unnecessary sub section! other than thats it's fine and looks okay.

Beija London
英國
使用應用程式 大約1年
Shark Byte, Inc 已回覆 2019年6月18日

Thanks for your feedback. I've just emailed you that it is possible to disable categories and have a FAQ page of sections and articles only. Please email back at our support channel if you have additional questions. Thanks!

2019年9月4日

I'm very new to Shopify and I'm amazed that I can create store pages like I did with HelpCenter. Questions opens when you click and they can be closed if you do not need that question. My FAQs looks great and I didn't need a developer. Amazing, I will use Premium HelpCenter in the future!

heapsfeed
美國
使用應用程式 15天
2017年5月16日

Perfect works really well I love it thanks so much its a massive and help and makes the website look so fresh and clean!

Thesweetbros
英國
使用應用程式 15天
2020年3月25日

Excellent customer service. Simple app that works perfectly. I use it in all my online stores for the FAQ page.

Drawsty | 100% Personalized Portaits
西班牙
使用應用程式 15天
2020年1月10日

I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.

Ebenezer Apparels
紐西蘭
使用應用程式 10個月
2023年1月16日

NEVER USE OR PAY FOR THIS APP! We had the worst experiance with this app. The app is slowing down the processes. The support was not helpful. The best thing was: They delete your content on FAQ pages. Never ever again.

82NC
德國
使用應用程式 大約1年
Shark Byte, Inc 已回覆 2023年1月22日

Hi 82NC!

We apologize for the issue in our recent update which resulted in the loss of some customers' content in their shops.
This was an unfortunate oversight on our part and we’ve taken all measures to ensure it does not happen again.

We want to assure you that we value your feedback and strive to provide the best possible service!
Right now the content is restored but deactivated due to the Free plan limitations. Please contact our support team for the information regarding restored data.

Thank you again for your feedback, we have drawn the appropriate conclusions and will not allow such oversights on our part in the future.

We hope our cooperation with you will continue and bring you only positive experience.

Warm regards,
HelpCenter team

2017年6月27日

A really neat app, but the "Contact" button doesn't work and freezes the entire page. In turn, the support team is absolutely useless. Keep getting a "it is a free app and our developers are focused on paid apps" reply. Shame..

Myneonwish
德國
使用應用程式 大約1年
2017年4月5日

Cant format text. I even tried formatting in word and pasting in the app but it changes the format. I had blue titles on one page, different size fonts, different colors, different types of font. this app is horrible! I wasted so much time and I gave up

Lalou Store
美國
使用應用程式 大約1年
2018年2月21日

It works well once you figure out how to add the link to the correct page.

Voyagetopia
加拿大
使用應用程式 10個月
2017年1月19日

Great, fast and easy to use app!

Punakutija
克羅埃西亞
使用應用程式 14天