HelpCenter:FAQ Page, Live Chat

A simple and effective App that allows your store to look more professional with a "Help Centre". It's easy to set up and add your questions & answers. Plus, the support has been amazing!

Hello,

this App is very profesional.

toller app nur zum empfehlen.danke erleichtert einfach die vielen unnötigen e-mail beantwortungen von kunden

Awesome. Have this app as an FAQ page on all my stores.

BEST APP
AWESOME I LIKE IT

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Every online business should have something like an FAQ (Frequently Asked Questions) page. It's often the 'Front Line' of your Customer Support effort.

With a good 'Help Center' most customer concerns can be handled even before they reach you personally.

The HelpCenter app lets you set up a fully customizable set of Questions and Answers, which can be added to your Shopify store, for example as an FAQ page.

I find the HelpCenter App very easy to understand and to use, so I can recommend it to every Shopify user.

I notice that a reviewer reported that the HelpCenter app Contact Button didn't work. I just tested mine and it sent me an instant email with no problems.

_jim coe for 'ART HEAD START'

L'application est super pratique et simple pour un rendu professionnel. On peut faire déjà beaucoup de choses avec la version gratuite !

I think that this app deserves more than 5 stars.

For 2 reasons

1.
The most important that is absolutely perfect for the need of a small e-commerce that doesn't need all the more advanced features that Zendesk Help Center for example can give; while doing this, it gives you a proxy url that allows you to seamless integrate in your store, and this is a key feature; plus, it has all the essential features that you really need and at the same time a very easy way to manage and customize them; everything is so easy to setup...

2.
It's almost incredible, but it's free. If I think that there apps that don't offer almost nothing and ask for your money... you find this great piece of code, and it's for free!

Really, really recommended. Thanks a lot Lukas from Help Center!

UPDATE April 6, 2017

Unfortunately I have to lower the rating from 5 to 3 stars.

I confirm the validity of the app but there have been two serious problems.

1. The verification code CAPTCHA suddenly stopped working. Software problems are common and occur and I can consider this acceptable even though clearly a program with 5 stars should not have these problems

2. What is really serious is that I have 4 well written email to the support by explaining clearly and repeatedly that the site can not be launched because of the problem of the app (customers can not write a message to customer service because the verification code CAPTCHA it works).

The support responded to the first e-mail then completely ignored subsequent email (one per day, not 4 on the same day).

The application is free ... but not for this should not work and the support should not respond to urgent requests.

Very simple and easy way to organize

Help Center is one of the best apps on Shopify!