Helpcenter: AI FAQ Page

Helpcenter: AI FAQ Page

Plan gratis disponible. Prueba gratis de 3 días.
Calificación (4,6)
Reseñas
Desarrollador

Características

Creada para tu negocio
  • Se usa directamente en el panel de control de Shopify
  • Funciona con los temas más recientes

Acerca de esta aplicación

Fecha de lanzamiento

8 de diciembre de 2015 · Registro de cambios

Idiomas

Inglés

Esta aplicación no está traducida al Español

Meet the ultimate AI-powered FAQ builder that simplifies FAQs creation to drive sales faster

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat!

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat! más
  • AI-powered FAQ builder: Create FAQ pages with no efforts
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Display product FAQs directly on product page to boost sales and conversion rate
  • Effective chat app: live chat & chatbot for quick support and proactive sales
  • Centralize inquiries from multiple channels in one helpdesk ticketing system

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Precios

Prueba gratis de 3 días

Free

Instalación gratuita

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99 al mes

o $59.99 al año con un ahorro del 17%

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

$19.99 al mes

o $199.99 al año con un ahorro del 17%

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

$100 al mes

o $1,000 al año con un ahorro del 17%

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

Free

Instalación gratuita

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99 al mes

o $59.99 al año con un ahorro del 17%

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

$19.99 al mes

o $199.99 al año con un ahorro del 17%

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

$100 al mes

o $1,000 al año con un ahorro del 17%

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

1.326 reseñas

Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
5 de marzo de 2024

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
Alemania
Casi 5 años usando la aplicación
Shark Byte, Inc respondió 8 de marzo de 2024

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

14 de febrero de 2024

I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.

Smart Sips Coffee
Estados Unidos
Más de 5 años usando la aplicación
Shark Byte, Inc respondió 16 de febrero de 2024

Dear Smart Sips Coffee !

First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!

There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.

Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!

We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.

We truly value our customers and try to do our best to provide them with the best experience possible.

Waiting for your reply!

Best Regards
HelpCenter team

5 de febrero de 2024

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
Reino Unido
Más de 6 años usando la aplicación
Shark Byte, Inc respondió 6 de febrero de 2024

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

25 de enero de 2024

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
Estados Unidos
Más de 2 años usando la aplicación
Shark Byte, Inc respondió 29 de enero de 2024

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

26 de enero de 2024

nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.

Hermetica Paris
Francia
Más de 1 año usando la aplicación
Shark Byte, Inc respondió 27 de enero de 2024

Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.

Cordialement,
L'équipe du HelpCenter

Acerca de esta aplicación

Fecha de lanzamiento

8 de diciembre de 2015 · Registro de cambios

Idiomas

Inglés

Esta aplicación no está traducida al Español

Creada por Shark Byte, Inc

Acerca de Shark Byte, Inc

Calificación promedio: 4,6

8 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify

8271 NW 125th Ln, Parkland, FL, 33076, US

Soporte técnico

Enviar un mensaje

support@helpcenterapp.com

Este desarrollador no ofrece soporte técnico directo en Español.

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