Help Center FAQ Page Live Chat
- 定价
-
提供免费套餐。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 4.7 (1,329)
- 开发人员
- Shark Byte, Inc
配图图库
将对话转化为转化：AI SEO 友好的产品 FAQ 构建器，实时聊天，帮助台
快速创建信息丰富的 FAQ 页面、帮助中心、知识库，由 ChatGPT-4 驱动的应用程序，确保您的客户及时获得所需信息，节省您的支持团队的努力。FAQs AI 翻译由 LangShop 提供。通过实时聊天 24/7 与客户保持联系，并通过我们的帮助台票务系统将来自电子邮件、实时聊天和 FB Messenger 的所有询问集中在一个收件箱中。HelpCenter 应用程序提供 24/7 支持，帮助您迅速高效地解决任何问题。
- 由 GPT-4 驱动的 FAQ 应用程序：在任何页面生成 SEO 友好的 FAQs。FAQ 翻译
- 30 个精美模板：用于 faq 页面、帮助小部件、联系表单。自定义 CSS
- 实时聊天和聊天机器人自动化：提供即时支持并主动销售
- 集中化帮助台：来自电子邮件、实时聊天、Facebook 的询问在一个收件箱中
- 帮助小部件：添加与联系表单、订单跟踪和 FAQs 集成的弹出窗口
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
实时消息传送
自动回复
自定义
定价
Free
免费安装
每增加一张票据收费 $0.25；从 25 张票据开始可充值
- Limited FAQ articles
- Default templates
- Customizable faqs/widget design
- Live chat & chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 /月
或 $59.99/年（可节省 17%）
每增加一张票据收费 $0.16；从 25 张票据开始可充值
- GPT-4
- Unlimited FAQs
- Premium templates
- Images in FAQs
- FAQ translations (3)
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
3 天免费试用
Standard
$19.99 /月
或 $199.99/年（可节省 17%）
每增加一张票据收费 $0.15；从 50 张票据开始可充值
- All from Basic plus:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- 45+ features available
3 天免费试用
Advanced
$49.99 /月
或 $498.96/年（可节省 17%）
每增加一张票据收费 $0.1；从 100 张票据开始可充值
- All from Standard plus:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
3 天免费试用
Free
免费安装
每增加一张票据收费 $0.25；从 25 张票据开始可充值
- Limited FAQ articles
- Default templates
- Customizable faqs/widget design
- Live chat & chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 /月
或 $59.99/年（可节省 17%）
每增加一张票据收费 $0.16；从 25 张票据开始可充值
- GPT-4
- Unlimited FAQs
- Premium templates
- Images in FAQs
- FAQ translations (3)
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
3 天免费试用
Standard
$19.99 /月
或 $199.99/年（可节省 17%）
每增加一张票据收费 $0.15；从 50 张票据开始可充值
- All from Basic plus:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- 45+ features available
3 天免费试用
Advanced
$49.99 /月
或 $498.96/年（可节省 17%）
每增加一张票据收费 $0.1；从 100 张票据开始可充值
- All from Standard plus:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
3 天免费试用
评论 (1,329)
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
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