Help Center: FAQ Page Helpdesk
- 定价
-
提供免费套餐。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 4.7 (1,327)
- 开发人员
- Shark Byte, Inc
配图图库
帮助您将对话转化为转化：AI驱动的常见问题解答构建器、实时聊天、消息传递
通过自助服务选项（如常见问题解答、知识库或帮助中心（由ChatGPT 4快速生成））减少每张工单的努力。提供十几种常见问题解答模板。用聊天机器人自动化常规请求。通过实时聊天实时与客户保持联系，并通过我们的帮助台票务系统将来自电子邮件、实时聊天、FB Messenger的所有询问集中到一个收件箱中。我们提供全天候支持，帮助您迅速高效地解决任何问题。
- 由GPT-4驱动的常见问题解答应用：在任何页面上快速生成SEO友好的常见问题解答
- AI驱动的常见问题解答翻译：全球化您的常见问题解答，扩大影响范围
- 全渠道：将来自电子邮件、实时聊天、Facebook的询问集中到一个收件箱
- 高效的实时聊天应用：实时解决问题并主动销售
- 自助服务小部件：集成联系表单、订单跟踪和常见问题解答
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
定价
免费
免费安装
每增加一张工单收费$0.25；从25张工单开始可充值
- 无AI集成
- 有限的常见问题解答文章
- 默认常见问题解答设计
- 带有HelpCenter标志
- 每月10张工单的实时聊天和CRM
基础
$5.99 /月
或 $59.99/年（可节省 17%）
每增加一张工单收费$0.16；从25张工单开始可充值
- GPT4集成
- AI翻译，最多3种
- 无限常见问题解答文章
- 高级常见问题解答设计
- 无品牌标志
- 每月50张工单的实时聊天和CRM
3 天免费试用
标准
$19.99 /月
或 $199.99/年（可节省 17%）
每增加一张工单收费$0.15；从50张工单开始可充值
- 基础计划的所有功能
- AI翻译，最多5种
- 每月300张工单的实时聊天和CRM
- 无限支持代理和自动回复
3 天免费试用
高级
$49.99 /月
或 $498.96/年（可节省 17%）
每增加一张工单收费$0.1；从100张工单开始可充值
- 标准计划的所有功能
- AI翻译，无限制
- 每月1000张工单的实时聊天和CRM
- 支持优先级
- 功能请求优先级
3 天免费试用
免费
免费安装
每增加一张工单收费$0.25；从25张工单开始可充值
- 无AI集成
- 有限的常见问题解答文章
- 默认常见问题解答设计
- 带有HelpCenter标志
- 每月10张工单的实时聊天和CRM
基础
$5.99 /月
或 $59.99/年（可节省 17%）
每增加一张工单收费$0.16；从25张工单开始可充值
- GPT4集成
- AI翻译，最多3种
- 无限常见问题解答文章
- 高级常见问题解答设计
- 无品牌标志
- 每月50张工单的实时聊天和CRM
3 天免费试用
标准
$19.99 /月
或 $199.99/年（可节省 17%）
每增加一张工单收费$0.15；从50张工单开始可充值
- 基础计划的所有功能
- AI翻译，最多5种
- 每月300张工单的实时聊天和CRM
- 无限支持代理和自动回复
3 天免费试用
高级
$49.99 /月
或 $498.96/年（可节省 17%）
每增加一张工单收费$0.1；从100张工单开始可充值
- 标准计划的所有功能
- AI翻译，无限制
- 每月1000张工单的实时聊天和CRM
- 支持优先级
- 功能请求优先级
3 天免费试用
评论 (1,327)
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
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