HelpCenter: AI FAQ+Help Center
- 定价
-
免费安装。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 4.7 (1,336)
- 开发人员
- Shark Byte, Inc
配图图库
在BFCM期间将对话转化为转化:AI SEO友好的FAQ构建器、实时聊天、帮助台
通过HelpCenter增强您的客户支持。通过ChatGPT-4集成快速创建信息丰富的FAQ,并通过LangShop集成即时翻译。通过实时聊天24/7与客户保持联系,并通过我们的帮助台票务系统将来自电子邮件、实时聊天、FB Messenger的所有查询集中在一个收件箱中。通过多渠道支持,您可以确保快速、可靠的帮助,让客户不断回头。我们的专业支持团队随时准备为您提供帮助,全年无休。
- 使用ChatGPT创建单独的FAQ页面、帮助中心、知识库、产品FAQ
- 25+模板:用于FAQ页面、自助服务小部件、联系表单、产品标签
- 全渠道支持:实时聊天、Facebook Messenger、帮助台、聊天机器人、小部件
- 自助服务:在任何页面添加带有联系表单、订单跟踪和FAQ的小部件
- 在黑色星期五和圣诞节销售期间改善客户服务的必备应用
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
所有功能
实时消息传送
- 在线聊天
- 通过电子邮件发送聊天内容
- 社交媒体
- 文件上传
- 代理分析
- 客户洞察
自动回复
- 常见问题解答
- 问候
- 快速回复
- 订单更新
自定义
- 颜色和字体
- 聊天窗口
- 营业时间
- 欢迎消息
- 聊天按钮
- 标记
- 聊天分配
- 聊天流程
- 代理头像
编辑工具
- HTML
- 富文本编辑器
- 拖放式编辑器
- AI 生成
- 导入和导出
- 自定义 URL
- 图片
- 视频
- 多语言
- SEO
- 翻译
展示选项
- 手风琴
- 标签
- 自定义模板
- 产品页面
- 常见问题解答页面
- 搜索栏
- 即时解答
- 自动适应移动设备
- 自定义字体和颜色
- 自定义 CSS
实时消息传送
自动回复
自定义
编辑工具
展示选项
定价
Free
免费安装
每个额外票据$0.25。点击查看所有定价选项以查看超过45个可用功能
- 有限的FAQ文章和预构建模板
- 可定制的FAQ,帮助小部件
- 实时聊天,聊天机器人(1)
- 帮助台,每月10张票
- HelpCenter品牌
Basic
$5.99 /月
或 $59.99/年(可节省 17%)
每个额外票据$0.16。点击查看所有定价选项以查看超过45个可用功能
- GPT-4
- 无限的FAQ/类别
- 高级模板
- FAQ翻译,图片
- 无限的实时聊天/聊天机器人
- 帮助台,每月50张票
- 无品牌
3 天免费试用
Standard
$19.99 /月
或 $199.99/年(可节省 17%)
每个额外票据$0.15。点击查看所有定价选项以查看超过45个可用功能
- 包含Basic的所有内容,并且:
- 帮助台,每月300张票
- FAQ翻译,最多5个
- 点击查看所有定价选项以查看超过45个可用功能
3 天免费试用
Advanced
$49.99 /月
或 $498.96/年(可节省 17%)
每个额外票据$0.1。点击查看所有定价选项以查看超过45个可用功能
- 包含Standard的所有内容,并且:
- 帮助台票务系统,每月1000张票
- FAQ翻译,无限
- 优先支持
- 优先功能请求
3 天免费试用
评论 (1,336)
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app.
It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.
Kind regards,
HelpCenter team
I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.
Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.
Hi Manga Wear!
Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.
Kind regards,
HelpCenter team
I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!
Hi Allplay!
Thank you very much for a such a high rating of our app!
We highly appreciate your feedback and are always happy to provide you with our support.
We will continue making our app better and better.
Best regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
Very Damer Very Damer
Hi The Rev Cup!
Thanks a lot for your 5-star review. We value your feedback!
Please feel free to contact us at any time if questions arise :)
Best regards,
HelpCenter team
支持
Shark Byte, Inc 可以回答您关于 HelpCenter: AI FAQ+Help Center 的任何问题。
开发人员
推出日期
2015年12月8日 · 更改日志