Related categories

HelpCenter | FAQ Chat Helpdesk

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

Shopify app insights
  • 廣受美國商家愛用

每月 $3.99 起。 7 天免費試用。

應用程式特色

  • 最新技術:可與最新佈景主題搭配使用

主要優點區段

Intuitive FAQ in 10 minutes

Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.

HelpDesk for customer service

Access all customer inquiries from Help Center: email, Live Chat, Chatbot and FB Messenger in a single platform and save your time.

Product description Tabs

Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needs

App details

HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

About HelpCenter

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining highly effective solutions - FAQ builder, Livechat & Chatbot, HelpDesk ticketing & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.

WHY CHOOSE HELPCENTER

  • You’ll be able to build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
  • You’ll get to manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk
  • Manage your Product descriptions, shipping and other info using custom tabs
  • You’ll be able to use one account for several e-shops or communication channels
  • You’ll boost your customer experience thanks to Live Chat that will keep your business accessible in real-time
  • We’ll be there for you anytime you need a fast and dedicated support!

WHAT YOU GET

Intuitive FAQ builder:

  • Create a multilingual, SEO-friendly FAQ page that fully integrates with the site design and looks good on all devices in 10 minutes
  • Publish searchable questions and answers organized into sections and categories
  • Enjoy a time-saving feature of exporting/importing content of a FAQ page into another Shopify shop
  • Spice your FAQ page up with pictures (header/footer) – for brand promotion, cross-sell, and up-sell

Live Chat and Chatbot

  • Let your customers contact your business in real-time and after office hours
  • Enable chatbot workflow builder

HelpDesk ticketing system:

  • Manage all inquiries from email, live chat and FB Messenger in a single, easy to use platform, add unlimited inboxes & agents
  • Access customer purchase and inquiry history
  • Enjoy an integration with Shopify “Orders” and easily access them from HelpDesk for cancelling, duplicating or refunding
  • Use custom templates, tags, auto-responses, signatures, internal comments

Tabs:

  • Create tabs for your product page
  • Specific tabs for product-specific content, automatically create a tab directly from the product description
  • Shared tabs for content creation that's relevant to multiple products, create a tab and assign it by product type, collection, or vendor
  • Add static content below the tabs
  • Choose different tabs themes and customise tabs by changing colours and other design elements

Contact form:

  • Let your customers contact you in a few simple steps
  • Choose how and where to display a contact form on your store (include a widget or embed it on a specific page)
  • Have full control over the elements that appear in your contact form
  • Choose from different templates, fonts, colors

Provide quick customer support with the HelpCenter Mobile App for Android from Google Play store.

發布日期

HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

About HelpCenter

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining highly effective solutions - FAQ builder, Livechat & Chatbot, HelpDesk ticketing & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.

WHY CHOOSE HELPCENTER

  • You’ll be able to build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
  • You’ll get to manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk
  • Manage your Product descriptions, shipping and other info using custom tabs
  • You’ll be able to use one account for several e-shops or communication channels
  • You’ll boost your customer experience thanks to Live Chat that will keep your business accessible in real-time
  • We’ll be there for you anytime you need a fast and dedicated support!

WHAT YOU GET

Intuitive FAQ builder:

  • Create a multilingual, SEO-friendly FAQ page that fully integrates with the site design and looks good on all devices in 10 minutes
  • Publish searchable questions and answers organized into sections and categories
  • Enjoy a time-saving feature of exporting/importing content of a FAQ page into another Shopify shop
  • Spice your FAQ page up with pictures (header/footer) – for brand promotion, cross-sell, and up-sell

Live Chat and Chatbot

  • Let your customers contact your business in real-time and after office hours
  • Enable chatbot workflow builder

HelpDesk ticketing system:

  • Manage all inquiries from email, live chat and FB Messenger in a single, easy to use platform, add unlimited inboxes & agents
  • Access customer purchase and inquiry history
  • Enjoy an integration with Shopify “Orders” and easily access them from HelpDesk for cancelling, duplicating or refunding
  • Use custom templates, tags, auto-responses, signatures, internal comments

Tabs:

  • Create tabs for your product page
  • Specific tabs for product-specific content, automatically create a tab directly from the product description
  • Shared tabs for content creation that's relevant to multiple products, create a tab and assign it by product type, collection, or vendor
  • Add static content below the tabs
  • Choose different tabs themes and customise tabs by changing colours and other design elements

Contact form:

  • Let your customers contact you in a few simple steps
  • Choose how and where to display a contact form on your store (include a widget or embed it on a specific page)
  • Have full control over the elements that appear in your contact form
  • Choose from different templates, fonts, colors

Provide quick customer support with the HelpCenter Mobile App for Android from Google Play store.

發布日期

定價 7 天免費試用

查看所有定價選項

FAQ + TABS

月費 $3.99

或以每月 $3.75 的標準計價每年收費一次,年費為 $44.99

  • Unlimited FAQs
  • Premium FAQ templates
  • Article ratings
  • Contact form
  • Order tracking
  • Multilingual
  • Shared tabs
  • All other FAQ & Tabs features

HELPDESK

月費 $10.99

或以每月 $5.83 的標準計價每年收費一次,年費為 $69.99

  • Unlimited support agents
  • 30000 tickets per year
  • Shopify order management
  • Templates & rules
  • Live chat
  • Chatbots
  • Tags

PROFESSIONAL

月費 $15.99

或以每月 $8.25 的標準計價每年收費一次,年費為 $99

  • All FAQ features
  • All Tabs features
  • All HelpDesk features
  • 100000 tickets per year
  • Full onboarding

* 所有費用均以 USD 計價。
** 月費或依使用量計費等定期收費皆以 30 天為週期計費。

評論

4.8 /5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

Counts per rating level
  • 88% 的評等為 5 顆星
  • 7% 的評等為 4 顆星
  • 1% 的評等為 3 顆星
  • 1% 的評等為 2 顆星
  • 2% 的評等為 1 顆星

評論清單

Filter and sort reviews

  • Penguin Amusement Inc

    地點 美國
    使用應用程式的時間 1 年多

    The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
    There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
    Despite a few bumps, quite a good experience overall.

  • Swiss Madison - well made forever

    地點 美國
    使用應用程式的時間 大約 1 年

    App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.

  • LillyTees

    地點 以色列
    使用應用程式的時間 2 天

    GREAT SERVICE! He helped me with all of my problems, and I asked a lot. Fast and nice technical support.

    開發人員回覆
    2022年7月12日

    Hello LillyTees!

    Thank you for your kind works, you've made our day :)
    We'll try our best to keep the level of service as high as it possible.

    In case any questions about our app occurs,k please feel free to contact our Support Team again.

    Have a great week.

    Helpcenter Team

與HelpCenter | FAQ Chat Helpdesk類似的應用程式

  • Reamaze Live Chat Helpdesk CRM

    Reamaze Live Chat Helpdesk CRM

    Customer service, chatbot, chat support, ticketing, CRM, FAQ

    4.7 /5 顆星(211評論s)
    14 天免費試用
  • MyAlice ‑ Helpdesk & Chatbot

    MyAlice ‑ Helpdesk & Chatbot

    Multi-channel Helpdesk, Live Chat, Agent Management & Chatbot

    4.9 /5 顆星(7評論s)
    提供免費方案
  • Easy FAQ Page, Customer FAQs

    Easy FAQ Page, Customer FAQs

    Create beautiful FAQ page, support page or product FAQs

    5.0 /5 顆星(322評論s)
    提供免費方案
  • FAQ Page |  Help Center | FAQs

    FAQ Page | Help Center | FAQs

    Fully customizable FAQ section, Help Center for any webpage

    4.6 /5 顆星(220評論s)
    提供免費方案