eDesk

We use this app for 2 Shopify stores. We are very happy with the platform. I especially enjoy the native integrations with all the other apps we use; Shipstation, Seller Central and Aircall to name a few.

Great tool to support your growing ecommerce business.

The tools have saved us a lot of time and makes answering our customer queries so much easier than using standard email. We have it integrated to all our sales channels; Shopify, Amazon, and eBay, and it allows the team to manage customer enquiries from one central tool. The template replies and rules are a great feature to streamline your responses and keep things organised.

Xsellco also offer a WebChat tool which integrates into your Shopify store making it easy to communicate with customers instantly.

Great team who provide a great service thank you. Really helpful app which makes managing customer service so much easier.

Handling customer tickets definitely becomes much quicker and easier after using edesk. It has a great support team that handles any queries quickly and resolves them for you. We are happy to use this app. Would love to have an integration option with the onbuy marketplace aswell.

We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.

XSellco is such an integral part of our system. XSellco integrates with Shopify and makes our responses to customers smooth and make our job so much easier! We can simply search by order number, name, email or key word and find all of the correspondence in a quick search. XSellco tech support assists us with any issues quickly and efficiently. Strongly recommend the use of XSellco!!!

Very happy with Xsellco as a messaging solution - its enabled us to link all our customer communications across channels very easily and include relevant details from Shopify.

Really easy straight forward way to view orders and reply to emails, their service is always great and are quick to resolve any issues with the site.

Been using eDesk for years through our various stores. Latest live chat version looks really professional, support staff are very helpful and app is easy to manage. Makes multi-channel messages infinitely easier.

Chat support reps are very attentive and helpful! I highly recommend eDesk for startup companies as they are easy to work with.