Customer Service Helpdesk App , 31 則評價

整體評分
3.7
各級評分數量
  • 77% 的評分為 5 顆星
    24
  • 13% 的評分為 4 顆星
    4
  • 3% 的評分為 3 顆星
    1
  • 0% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
    2
2017年7月14日

Excellent service. The product is pretty good but they listen to their customers and make updates based on feedback. Huzzah!

Skullsplitter
美國
使用應用程式 2年多
2021年10月4日

I don't love the interface if I am honest and due to a breakdown in communication at the start of the year (they didn't explain what the implications of removing an old channel was!) we have lost ALL of our historical communication with customers HOWEVER I would still recommend this app. CS is great and they usually sort stuff out pretty quickly.

Fat Lad At The Back
英國
使用應用程式 1年多
xSellco Ltd 已回覆 2021年10月4日

Hello Lynn,

Thank you very much for your positive review. I would like to offer my apologies for the trouble you had at the start of the year. All our Customer support staff do or should be warning clients of the potential problems with channel removals on our platform. I'll review your case and feedback to all involved.

Kind Regards
Eamon
Customer support

2016年6月23日

Good product and helpful customer support. The price is relatively high for small shops, but this is the only app I have found that covers repricing for most of my channels. I would recommend this ptool.

Ipaces
美國
使用應用程式 11個月
2017年10月26日

xSellco is a very user friendly platform and they have an excellent customer service response. However it still needs to improve how to track the agents that reply to users messages.

Hickies
美國
使用應用程式 5個月
1
1