Customer Service Helpdesk App

Customer Service Helpdesk App

価格設定
月額$49から。 無料体験あり。
評価
3.2 (32)
開発者
xSellco Ltd

Faster and smarter customer support helpdesk software and live chat for everywhere you sell.

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM.

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM. さらに表示する
  • See conversation summaries, suggested responses PLUS total handsfree responses.
  • Smart Inbox: Centralize & prioritize all of your marketplaces and social queries
  • See full order history, lifetime value, VIP status, and customer sentiment
  • Auto assign and collaborate on email, live chat, voice,WhatsApp and social
  • View, refund, cancel or even duplicate Shopify orders without leaving eDesk

公開日

2016年7月12日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Amazon, Facebook, Instagram, WhatsApp, 250+ Integrations, Klaviyo

価格設定

Entrepreneur 300

$49 /月

または$468/年で20%お得

  • 300 tickets per month
  • AI Summaries, Sentiment Analysis, Response Suggestions & HandsFree responses
  • Returns & Cancellations
  • Live Chat

14日間の無料体験

Team - Agent based

$89 /月

または$828/年で22%お得

  • Unlimited tickets
  • 50 rule-based response automations
  • SAL Management
  • Add 5 Channels
  • Live Chat
  • Returns & Cancellations
  • 24/7 support

14日間の無料体験

Entrepreneur 2000

$199 /月

または$1,896/年で21%お得

  • 2,000 Tickets
  • Unlimited Agents & Channels
  • AI Summaries, Sentiment Analysis & Response Suggestions
  • Live Chat
  • Returns & Cancellations

14日間の無料体験

Entrepreneur 300

$49 /月

または$468/年で20%お得

  • 300 tickets per month
  • AI Summaries, Sentiment Analysis, Response Suggestions & HandsFree responses
  • Returns & Cancellations
  • Live Chat

14日間の無料体験

Team - Agent based

$89 /月

または$828/年で22%お得

  • Unlimited tickets
  • 50 rule-based response automations
  • SAL Management
  • Add 5 Channels
  • Live Chat
  • Returns & Cancellations
  • 24/7 support

14日間の無料体験

Entrepreneur 2000

$199 /月

または$1,896/年で21%お得

  • 2,000 Tickets
  • Unlimited Agents & Channels
  • AI Summaries, Sentiment Analysis & Response Suggestions
  • Live Chat
  • Returns & Cancellations

14日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (32)

総合評価
3.2
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の13%は4つ星です
  • 評価の3%は3つ星です
  • 評価の0%は2つ星です
  • 評価の9%は1つ星です
2024年5月17日

We started to work with this service about 2 months ago. Customer service is great and it is able to synch with loads of platforms.
However there is a huge problem that we are not being able to solve and not getting any solution for.
We are having loads of difficulties and emails that are lost and unanswered.
This issue is causing a large number of unhappy customers and the replies we received from Edesk, left us no option but to start answering emails directly from the email in order not to miss any customer inquiry.
This is extremely disappointing as its a huge issue that is currently pending with no solution.

MoYou London
イギリス
アプリの使用期間:2ヶ月
2017年8月25日

We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.

Mango Tree Knobs
イギリス
アプリの使用期間:7年以上
2017年7月28日

Work's perfectly and seamlessly integrates with our other sales channels. Saves time having to log into different email accounts and marketplaces by having everything in one place! Easy to use and features are great!

Reytid
イギリス
アプリの使用期間:5年以上
2016年7月20日

An exceptional product from an exceptional company. Great product, amazing customer service.

Electrical Contractor Lighting
アメリカ合衆国
アプリの使用期間:4年弱
2017年7月14日

Excellent service. The product is pretty good but they listen to their customers and make updates based on feedback. Huzzah!

Skullsplitter
アメリカ合衆国
アプリの使用期間:2年以上

サポート

Customer Service Helpdesk Appに関するご質問にはxSellco Ltdがお答えいたします。

開発者

xSellco Ltd

Two Haddington Buildings, Haddington Road, Dublin, D, D04 HE94, IE

リソース

この開発者は日本語での直接的なサポートを提供していません。

類似のアプリ

4.6 5つ星中 合計レビュー数:1868件 無料プランあり
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.4 5つ星中 合計レビュー数:698件 無料体験あり
Support made simple and scalable.
5.0 5つ星中 合計レビュー数:232件 無料プランあり
Live chat app. Live chat helpdesk inbox for customer support

使ってみたいアプリがありましたか?

Shopifyを3日間無料でお試しください