Helpdesk, Chat & AI Chatbot
- Prijs
-
Vanaf $39 per maand. Gratis proefperiode beschikbaar.
- Beoordeling
- 4,1 (33)
- Ontwikkelaar
- xSellco Ltd
Galerij met uitgelichte afbeeldingen
Bied directe ondersteuning en verhoog de verkopen met de complete Helpdesk, Live Chat en AI Chatbot app
Verheug klanten en maximaliseer winsten met snellere, meer gepersonaliseerde reacties. Centraliseer berichten van al uw verkoopkanalen (marktplaatsen, webwinkel en sociale media). Toegang tot één slimme inbox om e-mail, live chat en gesprekken via spraak te beheren. Benut de meest geavanceerde AI-chatbot om verkoopvolumes te stimuleren. Bekijk order- en klantinformatie bij elk bericht. Verwerk gemakkelijk retouren, annuleringen en dubbele orderverzoeken. Verbind eenvoudig met orderverwerkingspartners en uw Klaviyo CRM.
- Slimme Inbox: Centraliseer al uw web-, marktplaats- en sociale vragen
- eCommerce AI Chatbot: Verhoog conversies en verbeter onmiddellijk de ondersteuning
- Zie volledige orderhistorie, levenslange waarde, VIP-status en klantgevoel
- Automatisch toewijzen en samenwerken aan e-mail, live chat, spraak, WhatsApp en sociale media
- Bekijk, restitueer, annuleer of dupliceer zelfs Shopify-orders zonder eDesk te verlaten
Bevat automatisch vertaalde tekst
Berichten versturen in real time
Geautomatiseerde antwoorden
Aanpassing
Prijs
AI Chatbot
$39 /maand
of $408/jaar en bespaar 13%
- Los tot 70% van de webverkoop- en servicevragen 24/7 op:
- ► Productaanbevelingen
- ► Orderupdates
- ► Promoties
- ► Retouren
- ► Probleemoplossing
Gratis proefperiode van 14 dagen
Standaard
$115 /maand
of $1,068/jaar en bespaar 23%
- Centraliseer klantvragen:
- ► Alle online winkels
- ► 300 marktplaatsen incl. Amazon
- ► TikTok Shop, Instagram
- ► Live Chat, WhatsApp
- ► Veel meer
Gratis proefperiode van 14 dagen
AI Assist
$154 /maand
of $1,428/jaar en bespaar 23%
- AI automatiseringen:
- ► Samenvattingen van gesprekken
- ► Sentimentanalyse
- ► Classificatie & routering
- ► Gepersonaliseerde reacties
- ► Taalvertalingen
Gratis proefperiode van 14 dagen
AI Chatbot
$39 /maand
of $408/jaar en bespaar 13%
- Los tot 70% van de webverkoop- en servicevragen 24/7 op:
- ► Productaanbevelingen
- ► Orderupdates
- ► Promoties
- ► Retouren
- ► Probleemoplossing
Gratis proefperiode van 14 dagen
Standaard
$115 /maand
of $1,068/jaar en bespaar 23%
- Centraliseer klantvragen:
- ► Alle online winkels
- ► 300 marktplaatsen incl. Amazon
- ► TikTok Shop, Instagram
- ► Live Chat, WhatsApp
- ► Veel meer
Gratis proefperiode van 14 dagen
AI Assist
$154 /maand
of $1,428/jaar en bespaar 23%
- AI automatiseringen:
- ► Samenvattingen van gesprekken
- ► Sentimentanalyse
- ► Classificatie & routering
- ► Gepersonaliseerde reacties
- ► Taalvertalingen
Gratis proefperiode van 14 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (33)
I have been using eDesk for managing customer interactions, and I must say, it is nothing short of a game-changer. The platform offers an incredibly efficient way to handle customer service with its seamless integration capabilities. Connecting eDesk with our existing systems was absolutely effortless, saving us valuable time and resources.
One of the standout features is the new AI-powered tools. These features have significantly improved our response times and the quality of our customer service. The AI assists in categorizing and prioritizing customer inquiries, ensuring that our team can focus on what matters most – providing exceptional service.
The AI chatbot deserves special mention. It is remarkably effective, handling routine inquiries and providing instant responses to common questions. This has not only reduced the workload on our support team but also ensured that our customers receive timely and accurate information. The chatbot's ability to learn and improve over time has made it an invaluable asset to our customer service operations.
Another remarkable feature is the dynamic translation tool. This tool has been a revelation for our global customer base. It automatically translates messages, allowing us to communicate effectively with customers in their preferred languages. This has greatly enhanced our customer satisfaction and broadened our reach.
Overall, eDesk has proven to be the best solution on the market for customer management. Its advanced AI features, including the impressive chatbot, and effortless integration capabilities make it an indispensable tool for any business looking to excel in customer service. I highly recommend eDesk to any organization seeking to improve their customer management processes.
This is probably the best customer service app out there.
It actually connects to all the channels smoothly (all social accounts other web stores and B2B channels).
They have an endless amount of tools all depending on what your business requires.
The AI bot Is extremely efficient and actually reduces customer tickets by about 60%.
Their customer service is 5 star, they are responsive and willing to walk you through each process. Ana helped me out with the most dedicated service.
Totally worth every penny.
Hi MoYou team,
Thank you so much for your feedback. I'm really glad to hear that you’ve had a positive experience with our customer service and that the platform’s synchronization with various systems is working well for you.
I’m truly sorry about the email issues you’ve been facing. I completely understand how frustrating it must be to deal with lost and unanswered emails, especially when it affects your customers. This isn’t the experience we want you to have.
The problem seems to be linked to some limitations within Gmail. While this has been a tough challenge, I want you to know that our team is hard at work finding a solution. We’re making improvements as I write this, and we’re committed to fixing this as soon as we can.
In the meantime, if you have any urgent concerns, please reach out directly to me, and I’ll do everything I can to help. Your feedback is incredibly valuable, and we’re dedicated to making things right for you.
Thanks for your understanding and for sticking with us.
Best,
Eamon MacSuibhne
Customer Support Manager
eDesk Support Team
We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.
Work's perfectly and seamlessly integrates with our other sales channels. Saves time having to log into different email accounts and marketplaces by having everything in one place! Easy to use and features are great!
An exceptional product from an exceptional company. Great product, amazing customer service.
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