Gorgias , 690 anmeldelser

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 8 % af bedømmelserne er på 1 stjerner
12. oktober 2020

Great app and great customer service! Vanja nailed it in a moment of crisis :) I recommend using this very helpful app!

Heel Tread
Portugal
Næsten 3 år bruger appen
23. oktober 2017

Great app! Great support! Best value out there so far

Purelei
Tyskland
Næsten 3 år bruger appen
7. oktober 2021

Gorgias is really great! It works for both of our businesses and there's been very few instances where it's not capable of something I want to do. What really sets Gorgias apart is the team. They have regular extremely helpful webinars, office hours with real, friendly people and I feel like I'm working with a Mom and Pop shop. They do NOT sacrifice customer service in the slightest. Just today, I worked with Senka on a Zoom call troubleshooting a very in-depth issue for over 45 minutes. She was amazing and determined to ensure success. 10/10.

Peejamas
USA
Næsten 3 år bruger appen
3. juni 2020

Gorgias made Customer Support easy, I particularly appreciate the integration with ReCharge. Also, the support team is very effective and replies within a few minutes.

Little Gustave
Frankrig
Næsten 3 år bruger appen
23. september 2022

I use this app daily for multiple uses within our company. The app has even introduced new special features that make it all the more worthwhile. The support team is just an added bonus as they are always prompt and efficient in addressing my needs.

Style Edit
USA
Næsten 3 år bruger appen
22. november 2019

Hands down the best customer support app for Shopify owners. I've used Helpscout, Zendesk and Desk.com and Gorgias beats them all. You can tell that they were built from the ground up for Shopify.

Ballsy
USA
Næsten 3 år bruger appen
24. april 2020

The tool + integration with Shopify is great and the support Gorgias offers has been really supportive, especially through COVID-19. Highly Recommend.

Copper Cow Coffee
USA
Næsten 3 år bruger appen
4. marts 2020

Great app and wonderful customer service. They always reply promptly to solve our question. Very helpful~

Pretty Neat Creative
Singapore
Mere end 2 år bruger appen
28. marts 2023

Their team has been providing support and assistance ,and responding to questions in a timely manner. Then will also consider our actual usage when handing over more features to us!

thatskyshop
USA
Mere end 2 år bruger appen
Gorgias Inc. svarede 28. marts 2023

We truly appreciate you taking the time to write this review, Team! 🙏 We’d like to ensure that you’re provided with the best experience we can offer, so if there’s anything that we can do, your Gorgias Crew will always be there to save the day. 🤗

Redigeret 3. april 2019

I have loved my experience with Gorgias so far. I've used MANY helpdesks with MANY bells and whistles and I'm really excited about my decision to go with Gorgias. The interface is simple. Everything is condensed into one place. Integration took 5 minutes (which is truly unheard of) and the customer experience is exceptional. I've been working with (harassing) Aasif for the last few months and he is always kind, down to earth, and more than willing to help. He is there for technical support as well as general e-comm advice and for me, that was a key differentiator. I never felt like my experience was overly salesy- it always felt friend to friend. Gorgias is continuing to innovate and push the boundaries and I'm excited to see how we scale with them.

shop-prima
USA
Mere end 2 år bruger appen