Anmeldelser (705)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 8 % af bedømmelserne er på 1 stjerner
24. juli 2017

Awesome customer support app that seamlessly integrates into Shopify. We switch from Groove 6 months ago and haven't regretted it!

Synek System
USA
Mere end et år bruger appen
18. marts 2022

Great app with really good customer service! Over the last few days I have had to reach out to customer service for a couple questions and they helped me tweak a few things in a matter of minutes!

Jude Connally
USA
Mere end et år bruger appen
26. januar 2018

So far so good. Enjoying the integrations and ease of communicating with the internal Gorgias staff, who have been very helpful during my trial period.

The Fanchest
USA
Mere end et år bruger appen
25. marts 2020

Gorgias has been amazing for us. Why waste your money on Zendesk? Shopify integration is A+. Thank you to Richard and Gorgias team for all of their help and support.

Freestyle USA
USA
Mere end et år bruger appen
29. marts 2019

Gorgias is a breath of fresh air for customer support. They are looking at customer support across the spectrum of email, chat, social media, and calls. Gorgias allows you to build customer profiles basically and really meet the needs of each person. I love that our VIP customers never get a automated response and are always taken care of by our best agents.
You are able to build very specific rules and each time I ask if they have a feature available, if they do not, they are working on building it for us. So happy we switched!!!

Mr Beast
USA
Mere end et år bruger appen
14. august 2023

My team made the switch from Kustomer to Gorgias last year and are very pleased - the increase in speed is phenomenal and the platform serves as a one-stop shop for our various integrations. I wish there was a more robust reporting system and that different features of Gorgias were more readily able to be automated.

Sheertex
USA
Mere end et år bruger appen
Gorgias Inc. svarede 21. august 2023

Hi Sheertex team!
Thank you for sharing your feedback with us! We're thrilled that you've experienced a significant speed boost with Gorgias and found our platform beneficial for your integrations. We value your input on reporting and automation, and we're actively working to enhance these areas to better meet your needs. Your satisfaction is our priority. 🚀✨

25. juni 2019

I had a great experience with the staff of Gorgias. I've been using it for the past year, and have always been helped immediately when an issue as come up. Super communication and very user-friendly.

Adelante Shoe Co.
USA
Mere end et år bruger appen
14. september 2021

I am very satisfied with Gorgias. It helps me take care of all aspects of my business in one place which saves a lot of time and energy. I am also very happy with the support team. I got very quick and effective help when I needed it.
The only aspect I am not so excited about is the price, I would be happier with a lower price.

The Glamorous You
Tyskland
Mere end et år bruger appen
8. juni 2020

Gorgias has been amazing for us. Fully integrated with Gorgias, our SMS tool, Yotpo and has saved us a ton of time on the CS side of things. Definitely recommend.

DUER
USA
Mere end et år bruger appen
5. juni 2023

Very helpful. I may have had the easiest issue ever, but still it was solved in seconds. Kudos! Huzzah.

Combustion Inc
USA
Mere end et år bruger appen
Gorgias Inc. svarede 7. juni 2023

Thank you for the super sweet review! We're thrilled we could tackle your "easiest issue ever" lightning-fast! ⚡️ Huzzah indeed!
If you ever need a hand with anything else, we're here for you.