Rezensionen (712)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
17. August 2023

Love Gorgias, user friendly. I wish the old search was still available. All in all love using Gorgias!

Gussi
Vereinigte Staaten
Etwa 3 jahre mit der App
Gorgias Inc. hat geantwortet 21. August 2023

What a pleasure to hear that we are loved that much. Thank you for that! 💜

We'll keep striving to improve in each segment of our service, to keep up with your great impression about us. 🙏

21. August 2023

Our company have utilised Gorgias for almost 3 years now. Our team have been loving Gorgias. Their customer support team have provided us with wonderful support and advise. Even when system has some trouble, the Gorgias team provides us with constant update and ensures that our issue is being resolved.

Will recommend Gorgias for their awesome service, system and intuitive app that make the customer service team life a blissful one :)

By Invite Only
Singapur
Etwa 3 jahre mit der App
Gorgias Inc. hat geantwortet 23. August 2023

What to say... This is simply 🎶 to our ears.

Sharing your Gorgias journey with the world is invaluable to us and we'll be making sure to live up to your expectations at all times.

We sincerely look forward to having you onboard for many years to come. 💛

7. Juni 2021

Vladimir was helpful and patient, he tried to understand my needs and we ended up finding a solution to my issue.

HockeySupremacy.com
Kanada
Etwa 3 jahre mit der App
30. September 2019

Very straightforward to use, the live chat was very helpful and the person I spoke to was very knowledgeable.

Trench London
Vereinigtes Königreich
Etwa 3 jahre mit der App
23. Dezember 2020

The functionality is great and helps tremendously in our daily operation. Should something be unclear - their chat function is quick & their support team is amazingly helpful!

LABFRESH
Niederlande
Etwa 3 jahre mit der App
4. Juni 2019

Gorgias is a must have for any business that wants to stay in business. The automation of answering repetitive daily messages from customers is by far a game changer. No more tedious and redundant responses that you have to deal with. The interface itself is clear and clean for those in your organization to utilize with ease. Lastly, their team behind this App is hands down the best we have ever worked with. Quick response time with the solution to your problem(s).

Blue Planet Store
Vereinigte Staaten
Etwa 3 jahre mit der App
15. April 2020

Amazing app elevated by CARING customer service. Thank you, Gorgias, for your support and response during this unprecedented pandemic. I'm a Gorgias customer FOR LIFE!

Cristy Cali
Vereinigte Staaten
Etwa 3 jahre mit der App
10. Mai 2023

Omar was fantastic; I rarely use customer service. However, your team is always proactive, informed, and efficient whenever I need it.

Reggie
Vereinigte Staaten
Fast 3 jahre mit der App
Gorgias Inc. hat geantwortet 18. Mai 2023

Omar is a true ⭐️!

We are extremely proud of him and of our entire team. We will make sure to share your kind words with everyone. Thank you so much for taking the time to share your story with us. 🙏

9. Oktober 2017

Gorgias is a great app that has been very helpful in reducing our customer service time and improving our organization. It is super easy to use, integrates easily into Shopify and they are very responsive to questions. We definitely recommend it!

Birdies Slippers
Vereinigte Staaten
Fast 3 jahre mit der App
17. Dezember 2021

Extremely happy that we switched to Gorgias. As a customer service manager, I can say with confidence that Gorgias has amazing customer service. Besides that though, it actually is a great platform with amazing easy-to-use tools. It's been a much better experience with Gorgias than any other platform we've tried. Very customizable, and if you need help setting up your tools, you can book a call with a Gorgias rep almost any time of the day. Love it!

Basepaws
Vereinigte Staaten
Fast 3 jahre mit der App