Rezensionen (711)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
19. März 2024

The customer service at Gorgias is fabulous, it's a game changer for start ups that has the ability to scale up too. The best part is, they are always on hand to solve any issues and honestly speaking we didn't have any but the account rep really helps you make the most of tips and tricks like macros and automation which saves us so much time as a small team

Total XP
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Gorgias Inc. hat geantwortet 21. März 2024

Thank you for your wonderful review!

We're pleased to hear that you find Gorgias to be a game changer and appreciate our ability to scale up as your business grows.

It's our pleasure to learn that our Support Team has been able to assist you effectively, and it's fantastic to know that you're finding value in the tips and tricks our account reps have provided. Saving time for small teams is what we're all about!

We're here to support you every step of the way! 🙏

2. April 2024

Gorgias makes life easy! Having all your platforms in one place creates a seamless customer service experience for your staff and customers. Can't fault their helpful team either - recommend for small or large businesses

Aletheia & Phos
Australien
Mehr als ein jahr mit der App
Gorgias Inc. hat geantwortet 4. April 2024

Hi, Aletheia & Phos Family!

Thank you so much for sharing your positive experience with Gorgias!

It's great to hear that having all your communication channels in one place has made life easier for both your staff and customers. Seamless customer service is definitely a game-changer. And it's wonderful to hear that our team has been helpful as well. Your recommendation for both small and large businesses speaks volumes.

We're looking forward to having you on board for a long time. 🌟

13. Juni 2024

Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.

Tulipanes Chile
Chile
Mehr als 3 jahre mit der App
Gorgias Inc. hat geantwortet 17. Juni 2024

Dear Tulipanes Chile Team,

We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏

15. März 2024

Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.

Gisou EU
Niederlande
Mehr als 3 jahre mit der App
Gorgias Inc. hat geantwortet 18. März 2024

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️

24. Mai 2024

Super happy with Gorgias. The best customer service app for Shopify with easy integrations. The support is great with fast responses and loads of help and resources. Looking forward to implement more AI features.

Dea Kudibal
Dänemark
Etwa ein jahr mit der App
Gorgias Inc. hat geantwortet 27. Mai 2024

Hi, Team!

Thank you so much for your wonderful review! 🌟

We're beyond thrilled to hear that you're super-happy with Gorgias, and find it to be the best customer service app for Shopify.

It's fantastic to know that you appreciate our easy integrations, fast responses, and the abundance of help and resources available. We're also looking forward to helping you implement more AI features to further enhance your experience.

Thanks again for your support! 🙏

15. Februar 2024

Offers so many great features to support your Customers as a business Team. Always evolving and offer continued education. Great staff and helpful speedy Team members. Thank you.

ketolibriyum
Kanada
Fast 3 jahre mit der App
Gorgias Inc. hat geantwortet 19. Februar 2024

Hey, Ketolibriyum Team!

Thank you so much for your kind words and positive feedback! We are delighted to hear that you have had a great experience with our Team and that our features have been beneficial for your business.

Our Team is dedicated to providing excellent customer support and continuously improving our services. Your feedback serves as motivation for us to maintain high standards and enhance our offerings.

We truly appreciate your support and look forward to continuing to serve you. 🙏

12. März 2024

Thank you for your quick and easy support! Everything was clear and concise, and I really appreciated it. Take care,

Caci
Neuseeland
Mehr als 2 jahre mit der App
Gorgias Inc. hat geantwortet 14. März 2024

Hi Caci,
Thank you for sharing your experience! 🤩
Customer satisfaction is our top priority and it's rewarding to hear our efforts are recognized.
Whenever you need help, we're one message away! 🫶🏻

23. April 2024

Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!

Guud Woman
Belgien
Mehr als 2 jahre mit der App
Gorgias Inc. hat geantwortet 25. April 2024

Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀

21. Mai 2024

Great support from Emilija, super friendly and so helpful!

Absolutely always feel supported by Gorgias

CafePod
Vereinigtes Königreich
Fast 4 jahre mit der App
Gorgias Inc. hat geantwortet 23. Mai 2024

Hi, CafePod Family!

Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.

If you ever need further assistance, we'll be just one message away. 🙏

22. April 2024

Gorgias is amazing at resolutions. They will always make sure all of your questions are answered and more!

EXO Drones
Vereinigte Staaten
Mehr als ein jahr mit der App
Gorgias Inc. hat geantwortet 24. April 2024

We're so grateful for your kind words, EXO Drones Team! 🙏

Ensuring that all your questions are thoroughly answered is our top priority, and we're delighted to know that we've been able to exceed your expectations.

We're here for you whenever you need assistance, so please don't hesitate to reach out if you have any further questions or if there's anything else we can help you with.

Thank you for choosing Gorgias! 🤗