Rezensionen (704)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 85 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
3. Juni 2020

Gorgias is an absolutely brilliant app loaded with features and time saving functions. The support team is amazing and always helpful. They will help with just about anything. One of the best apps on shopify!

AVANI
Vereinigte Staaten
7 monate mit der App
24. April 2020

This app really is a lifesaver and it's so easy to use. Your customers will thank you for being that efficient and you'll thank yourself for being on track with everything!

WunderHaas
Vereinigtes Königreich
7 monate mit der App
23. März 2020

I was able to get quick, responsive and detailed help when it came to adding integrations. Nikola helped SO much !!

WAMA Underwear
Vereinigte Staaten
7 monate mit der App
28. Februar 2018

We have had great support with the super easy setup and love all the features. It has cut the time we spend on customer service in 1/4 and increased our response time for our customers. So happy we found this!

Fashion First Aid
Vereinigte Staaten
7 monate mit der App
11. September 2023

A great solution for the multiple ways for the different ways customers communicate with our store.

Previously the setup was opening multiple different apps and URLS which was hard to keep track of with the multiple members of team unsure who has done what.

With Gorgias we have only 1 inbox now for our emails, chats, socials, Trustpilot and we can be sure all communication is answered efficiently and tracked well.

The automatiions are also a time savee with good spam detection, macros for quick replies and rules to assign tags and statuses.

The personalised onboarding and support are great also.

Highly recommended product.

The Fine Bedding Company
Vereinigtes Königreich
7 monate mit der App
Gorgias Inc. hat geantwortet 18. September 2023

🌟 Thank you for your glowing review! 🌟

A single place that covers all your channels, automation features, and personalized support is what we're all about, and we're delighted that you've found them valuable.
Your recommendation means a lot to us, and we're here anytime you need assistance or have more feedback to share.

Cheers to smoother operations with Gorgias! 🚀

19. Mai 2020

Just started to using this app and its very userfriendly, simple and functional. Support team always ready to solve your problem. They are very helpful.

Note Beauty
Vereinigtes Königreich
7 monate mit der App
17. Dezember 2021

Extremely happy that we switched to Gorgias. As a customer service manager, I can say with confidence that Gorgias has amazing customer service. Besides that though, it actually is a great platform with amazing easy-to-use tools. It's been a much better experience with Gorgias than any other platform we've tried. Very customizable, and if you need help setting up your tools, you can book a call with a Gorgias rep almost any time of the day. Love it!

Basepaws
Vereinigte Staaten
7 monate mit der App
30. September 2019

I have had only wonderful experiences with the Gorgias support team! They are just one chat bubble click away, and are always so kind and helpful. The assistance they offer is personalized and they are a pleasure to work with! It is so nice to have Gorgias Support on my team and one click away. :)

Andar Wallets
Vereinigte Staaten
7 monate mit der App
23. Mai 2017

I've only been using this for 24 hours and I can already say three things:
1) the feature set is SPOT ON for what I need as a small business. Everything I need with no extra fluff.
2) As a former SaaS developer and product manager, I especially appreciate the UI/UX, as well as the open, integration-friendly architecture.
3) Support is TOP-NOTCH. Alex has already helped walk me through many things I needed help or recommendations on.

HIGHLY RECOMMENDED. Better than ZenDesk, FreshDesk, ...

Chris

https://arialattner.com

Aria Carter
Vereinigte Staaten
7 monate mit der App
13. April 2020

Great support, always kind and to the point. They are very responsive and help out with every question you throw at them.

Sensibo
Vereinigte Staaten
6 monate mit der App