Gorgias

After having moved from Zendesk to Gorgias, our efficiency in answering tickets, tagging, and improving our customer support in general skyrocketed. Gorgias's UI is intuitive and easy to use, which allowed other team members to onboard without too much time spent training. The integrations with all the apps we use is also a huge plus! Highly recommend giving Gorgias a try!

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

The very few times we've needed help or had an issue, the live chat has been speedy, efficient and resolved our issue handily.

Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.

Marijana was courteous and professional. She responded with detail and explained things in a way I could understand! I very much appreciate excellent service!

I really love this app to communicate with our customers, it makes for everything being connected ,so that I spend less time looking for their orders and more time helping them with the issue at hand. I wish there were some way to have internal notes as an option, all in one place maybe on the right-hand side at the top so that all you have to do is click a button and see everything that was written internally. Other than that, the CSR are very responsive. Nice app.

The response was quick, clear, and supportive. I was given a video, screenshot, and explanation to my question.

Gorgias has an amazing support team! They have quick response time, very professional and helpful. All of this, and in a timely manner. They have followed through with every conversation I have had with them. We would highly recommend them!

This app is incredible, It cut my workload by 70% and make our customer service much more efficient. There own customer service is the best yet I have received from Shopify apps!

Simple and intuitive, customer service has been prompt and effective. Great tool for small teams!