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Gorgias is a revolutionary helpdesk. It has changed the game for our companies support management team.
Hunter Strine
Creators Label, LLC
CEO
Nikola is very patient and kind with me explaining the things that I need in order to resolve the issue. Excellent service!
We recently signed up with this app and love it. It's affordable, easy to use, and the customer service is great. Thanks Gorgias!
Gorgias helped us cut our respone time i half and answer our customer much faster ! The Ability to manage all channels in one place is super powerful!
We are overall very happy with Gorgias and all the features it offers. The support team is quick and easy to work with and always answers our questions in a timely manner :) There are many features we enjoy about this platform!
That's fantastic to hear, Big Barker Team!
We're more than thrilled to know that you've been having such a great experience with us. Clear explanations and understanding of your queries are our top priority, and it's awesome to hear that we're doing a good job.
If you ever need more assistance, you know where to find us. 🙏
This app is something else man. Seriously try it! Customer service is on point! They even gave me 3 months free due to the current virus, to help out our business!
Excellent chat service and easy to set up. The support team was highly communicative. The UI is much more modern looking than our older app.
Very simple way to manage customer service. And THEIR customer service is very good. Very responsive. Thanks!
We really like this application. It's transformed our customer support to have metrics surrounding our efforts. Great support by Gorgias and onboarding was a breeze.
The software itself is very useful and easy to use, and when there are bugs they make it a point to fix it immediately. What I love most is their customer support team. Marija,Axelle,Sonia, Bojana, Aleksandra, and most importantly Nikola are always helpful and willing to go the extra mile for every issue I raise to them. Love those instructional videos you personalize even if you already have instructions on your software, you still find time to make them! I just wish someone is available on the weekends. :)
That's it! Thank you, Gorgias!
Feb 12/2020
I think Illija is a new addition to the team, he is also awesome!! Gorgias always makes sure to give the best customer experience as usual. :)