Rezensionen (711)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
10. Mai 2017

Gorgias is a revolutionary helpdesk. It has changed the game for our companies support management team.

Hunter Strine
Creators Label, LLC
CEO

Cashnasty
Vereinigte Staaten
Mehr als 4 jahre mit der App
2. März 2020

Nikola is very patient and kind with me explaining the things that I need in order to resolve the issue. Excellent service!

Fallenyetnotforgotten
Vereinigte Staaten
Mehr als 4 jahre mit der App
30. Oktober 2019

We recently signed up with this app and love it. It's affordable, easy to use, and the customer service is great. Thanks Gorgias!

Wheel House Designs
Vereinigte Staaten
Mehr als 4 jahre mit der App
18. November 2019

Gorgias helped us cut our respone time i half and answer our customer much faster ! The Ability to manage all channels in one place is super powerful!

Vastitch
Vereinigte Staaten
Mehr als 4 jahre mit der App
21. September 2023

We are overall very happy with Gorgias and all the features it offers. The support team is quick and easy to work with and always answers our questions in a timely manner :) There are many features we enjoy about this platform!

Big Barker
Vereinigte Staaten
Mehr als 4 jahre mit der App
Gorgias Inc. hat geantwortet 27. September 2023

That's fantastic to hear, Big Barker Team!

We're more than thrilled to know that you've been having such a great experience with us. Clear explanations and understanding of your queries are our top priority, and it's awesome to hear that we're doing a good job.

If you ever need more assistance, you know where to find us. 🙏

14. April 2020

This app is something else man. Seriously try it! Customer service is on point! They even gave me 3 months free due to the current virus, to help out our business!

SpineDeck™
Vereinigtes Königreich
Mehr als 4 jahre mit der App
16. Juli 2020

Excellent chat service and easy to set up. The support team was highly communicative. The UI is much more modern looking than our older app.

Bear Mattress
Vereinigte Staaten
Mehr als 4 jahre mit der App
2. April 2020

Very simple way to manage customer service. And THEIR customer service is very good. Very responsive. Thanks!

Dubranchet
Vereinigte Staaten
Mehr als 4 jahre mit der App
18. Mai 2020

We really like this application. It's transformed our customer support to have metrics surrounding our efforts. Great support by Gorgias and onboarding was a breeze.

Step One Foods
Vereinigte Staaten
Mehr als 4 jahre mit der App
Bearbeitet am 12. Februar 2020

The software itself is very useful and easy to use, and when there are bugs they make it a point to fix it immediately. What I love most is their customer support team. Marija,Axelle,Sonia, Bojana, Aleksandra, and most importantly Nikola are always helpful and willing to go the extra mile for every issue I raise to them. Love those instructional videos you personalize even if you already have instructions on your software, you still find time to make them! I just wish someone is available on the weekends. :)

That's it! Thank you, Gorgias!

Feb 12/2020

I think Illija is a new addition to the team, he is also awesome!! Gorgias always makes sure to give the best customer experience as usual. :)

FitTrack
Vereinigte Staaten
Mehr als 4 jahre mit der App