Gorgias

Gorgias has been a must for us. Chloe helped us massively when on-boarding. She was available to my team daily to answer questions and problem solve. We have never regretted our choice.

Always responsive. I may not get full resolution on my issue due to the technical nature of the problem BUT I am always kept updated with how the team are working on the problem. I can't really ask for more than that from the Helpdesk and Chat service. Nice one!

Have utilized both the Helpdesk and Live Chat for assistance with onboarding new team member. Fantastic turnaround times and solid knowledge-sharing, regardless of the level of (question/feature) difficulty. Keep it up!

Gorgias is the best support platform for businesses running on Shopify. The deep Shopify integrations are an invaluable part of our support process and saves us countless hours a month. Great support as well.

Great app! Does everything we need! Great support too!

Quick response, lots of helpful information and links provided by operator.

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

We just moved from Zendesk to Gorgias, the entire set up experience was so easy and quick, Gorgias have been amazing to work with and extremely helpful and responsive. We love using Gorgias so much, it's made our team so much more efficient and focused.

We were looking for a straightforward solution for our customer service and optimizing our communication with customers and visitors. I was looking at ZenDesk, it seemed really robust, however it was overkill for what we needed and it wasn't very intuitive to be honest, as well as it's integration into Shopify kind of sucks. Gorgias platform was immediately intuitive the moment we installed the app. It's got every feature we were looking for, and displays data from our Shopify store about the customer we are currently interacting with. I'm super impressed with this platform and highly recommend it to anyone looking for a customer service handling solution.

I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.