Reseñas (702)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
23 de septiembre de 2019

very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)

Namastetics
Canadá
Más de 2 años usando la aplicación
18 de agosto de 2019

We shifted over to using Gorgias from Zendesk. Gorgias has been able to help us reduce our response times by more than half and helps us provide seamless customer service to our customers. The integrations are really what pulled us over to Gorgias and we couldn't have been happier with our decision. We would highly recommend Gorgias for a smooth customer service experience.

Lashkaraa
Estados Unidos
Más de 2 años usando la aplicación
14 de noviembre de 2019

Super fast service and very helpful. Solved issue in the space of 5 min ! Keep it up guys would recommend to anyone

Jean Patrique Professional Cookware
Reino Unido
Más de 2 años usando la aplicación
10 de febrero de 2024

Gorgias was awesome at troubleshooting our issue with DNS records for our domain. They were prompt to reply and very courteous.

Danger Coffee
Estados Unidos
8 meses usando la aplicación
Gorgias Inc. respondió 12 de febrero de 2024

Hi Danger Coffee,
We're happy to hear that our team could navigate those DNS waters smoothly for you. It's truly rewarding to know we hit the mark. 🫶🏻
Thank you for sharing your feedback!
Here's to more seamless experiences ahead! 🌟

Fecha de modificación: 10 de abril de 2023

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
Estados Unidos
Más de 2 años usando la aplicación
Gorgias Inc. respondió 10 de abril de 2023

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

25 de octubre de 2023

Quick response, lots of helpful information and links provided by operator.

Ourself
Estados Unidos
Más de 2 años usando la aplicación
Gorgias Inc. respondió 1 de noviembre de 2023

Thank you for your kind words, Ourself! 🙏

We're delighted to hear that you found our response quick and the information provided was helpful. We know the importance of having a reliable support system and we are glad we meet your expectations! 💛

13 de abril de 2020

Gorgias is amazing! I can't even think anything bad about them.
They are so supportive that I wish everyone will be like them, also the app making your customer support life so easy, I recommend you to try and believe me you will fall in love

Shapessy
Estados Unidos
Más de 2 años usando la aplicación
2 de junio de 2021

This app has helped us level up our customer service management. The support team is great and so quick to reply if you have any issues at all setting up your interface.

Alpha Foods
Estados Unidos
Más de 2 años usando la aplicación
27 de diciembre de 2019

Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

Fitoru
Estados Unidos
Más de 2 años usando la aplicación
2 de agosto de 2019

I love everything about gorgias. The support is exceptional, any questions I have are answered with fantastic detail, the last one they even made a video to show me how to filter an email into a certain view. Brilliant product and backed by even better support.

UkuleleMate
Australia
Más de 2 años usando la aplicación