Gorgias , 690 reseñas

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
12 de octubre de 2020

Great app and great customer service! Vanja nailed it in a moment of crisis :) I recommend using this very helpful app!

Heel Tread
Portugal
Casi 3 años usando la aplicación
23 de octubre de 2017

Great app! Great support! Best value out there so far

Purelei
Alemania
Casi 3 años usando la aplicación
7 de octubre de 2021

Gorgias is really great! It works for both of our businesses and there's been very few instances where it's not capable of something I want to do. What really sets Gorgias apart is the team. They have regular extremely helpful webinars, office hours with real, friendly people and I feel like I'm working with a Mom and Pop shop. They do NOT sacrifice customer service in the slightest. Just today, I worked with Senka on a Zoom call troubleshooting a very in-depth issue for over 45 minutes. She was amazing and determined to ensure success. 10/10.

Peejamas
Estados Unidos
Casi 3 años usando la aplicación
3 de junio de 2020

Gorgias made Customer Support easy, I particularly appreciate the integration with ReCharge. Also, the support team is very effective and replies within a few minutes.

Little Gustave
Francia
Casi 3 años usando la aplicación
23 de septiembre de 2022

I use this app daily for multiple uses within our company. The app has even introduced new special features that make it all the more worthwhile. The support team is just an added bonus as they are always prompt and efficient in addressing my needs.

Style Edit
Estados Unidos
Casi 3 años usando la aplicación
22 de noviembre de 2019

Hands down the best customer support app for Shopify owners. I've used Helpscout, Zendesk and Desk.com and Gorgias beats them all. You can tell that they were built from the ground up for Shopify.

Ballsy
Estados Unidos
Casi 3 años usando la aplicación
24 de abril de 2020

The tool + integration with Shopify is great and the support Gorgias offers has been really supportive, especially through COVID-19. Highly Recommend.

Copper Cow Coffee
Estados Unidos
Casi 3 años usando la aplicación
4 de marzo de 2020

Great app and wonderful customer service. They always reply promptly to solve our question. Very helpful~

Pretty Neat Creative
Singapur
Más de 2 años usando la aplicación
28 de marzo de 2023

Their team has been providing support and assistance ,and responding to questions in a timely manner. Then will also consider our actual usage when handing over more features to us!

thatskyshop
Estados Unidos
Más de 2 años usando la aplicación
Gorgias Inc. respondió 28 de marzo de 2023

We truly appreciate you taking the time to write this review, Team! 🙏 We’d like to ensure that you’re provided with the best experience we can offer, so if there’s anything that we can do, your Gorgias Crew will always be there to save the day. 🤗

Fecha de modificación: 3 de abril de 2019

I have loved my experience with Gorgias so far. I've used MANY helpdesks with MANY bells and whistles and I'm really excited about my decision to go with Gorgias. The interface is simple. Everything is condensed into one place. Integration took 5 minutes (which is truly unheard of) and the customer experience is exceptional. I've been working with (harassing) Aasif for the last few months and he is always kind, down to earth, and more than willing to help. He is there for technical support as well as general e-comm advice and for me, that was a key differentiator. I never felt like my experience was overly salesy- it always felt friend to friend. Gorgias is continuing to innovate and push the boundaries and I'm excited to see how we scale with them.

shop-prima
Estados Unidos
Más de 2 años usando la aplicación