Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
24 de agosto de 2020

Our team had some questions and the Gorgias team was quick to respond and get our questions answered! Highly recommend!

Goodnite Guard
Estados Unidos
Alrededor de 2 años usando la aplicación
22 de junio de 2020

Their CX is incredible. ALWAYS there for my hundreds of questions every day. So approachable, and always solve my problem in a matter of minutes. They'll give you heads up if they will be a minute. I've never felt like an issue has not been resolved.

Thank you, team!

Super Coffee
Estados Unidos
Alrededor de 2 años usando la aplicación
24 de julio de 2017

Really simple to use. The staff is great at answering any and all questions and open to feedback from the people who use the service. Confident that this will only get better.

Tykables
Estados Unidos
Alrededor de 2 años usando la aplicación
14 de noviembre de 2017

Exceptional customer support and a tool that does what it says on the tin. Not the cheapest solution but worth every penny as it saves us hours of monitoring multiple customer support channels.

Loveheymic
Reino Unido
Alrededor de 2 años usando la aplicación
8 de mayo de 2019

The customer service are really helpful. They will really guide you if there are things that you d not know yet.

ninemonthssober
Canadá
Alrededor de 2 años usando la aplicación
31 de octubre de 2019

Gorgias is the perfect tool for a growing e-commerce company like ours. We were looking for a central hub to manage all customer interactions and it seemed like the obvious choice. Our team has been very happy so far. Our onboarding agent (Richard) went above and beyond assisting us in setup and answering all our questions. Gorgias has all the features of the big guys with the customer service and personal touches of a small boutique company. Can recommend with confidence.

Hydroviv
Estados Unidos
Alrededor de 2 años usando la aplicación
7 de julio de 2020

Very thorough help. Jovan spent a lot of time looking through everything in order to get a solution to my problem. I would not change a thing and I would use the chat again if I needed to!

Renée Rouleau Skin Care
Estados Unidos
Alrededor de 2 años usando la aplicación
25 de noviembre de 2019

Amazing customer service! A real person, understanding out of the box questions and extremely fast response time.

Maxtrix Kids
Estados Unidos
Alrededor de 2 años usando la aplicación
15 de julio de 2020

They are always so helpful when I reach out! I would recommend them for sure! Ilija Kostic Thank you!

ShrubBucket
Estados Unidos
Alrededor de 2 años usando la aplicación
11 de marzo de 2020

We were looking for a chat that was able to expand to support multiple channels & brands and we found that with GORGIAS! Their pricing is based on number of replied to tickets so this makes it cost effective for us to grow as needed instead of being put into a bucket that we may not be ready for.

You want to know about support? AWESOME not only do they hop on a call at the initial setup and/or inquiry about what they do but they will do it again upon request. Their response times are above average and always helpful.

You want features! CHECK! I find that the feature set not only is constantly growing but it seems to cover almost everything that a business could possibly want.

GREAT PRODUCT at a GREAT PRICE with GREAT SUPPORT!

GENT.ONE
Estados Unidos
Alrededor de 2 años usando la aplicación