Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
24 de abril de 2023

Such a great team! Their support agents are quick and helpful, as well as our awesome CSM! I definitely appreciate the town hall meetings and how client-focused the whole team is at Gorgias. They're always eager to hear from their clients and always pushing to make the app better for us.

Clare V.
Estados Unidos
Casi 2 años usando la aplicación
Gorgias Inc. respondió 27 de abril de 2023

Dear Clare, it’s super-duper amazing to hear that you love Gorgias! This is simply music to our ears. Please feel free to get in touch whenever you need any assistance. We'll always be at your disposal. 🤗

10 de noviembre de 2020

Customer Service has been really great. There have been multiple times I've messaged directly into their chat feature and the rep has spent more than required time to help me. Highly recommend this app.

AXD4
Estados Unidos
Casi 2 años usando la aplicación
7 de diciembre de 2021

Amazing Service. Again again. And Gorgias is developing fast. A must for every start-up! Very versatile app and superb customer service 24/7

HelloBello
Austria
Casi 2 años usando la aplicación
10 de mayo de 2023

Omar was fantastic; I rarely use customer service. However, your team is always proactive, informed, and efficient whenever I need it.

Reggie
Estados Unidos
Casi 2 años usando la aplicación
Gorgias Inc. respondió 18 de mayo de 2023

Omar is a true ⭐️!

We are extremely proud of him and of our entire team. We will make sure to share your kind words with everyone. Thank you so much for taking the time to share your story with us. 🙏

17 de marzo de 2020

Gorgias customer service is above and beyond the standard tech experience, they are awesome to work with!!

Sash Bag
Estados Unidos
Casi 2 años usando la aplicación
16 de noviembre de 2022

We've been using Gorgias for almost a year (after migrating from Zendesk) and it has made our lives considerably easier. Handling tickets is super easy, the tagging system is intuitive, and we have integrated Gorgias with all the apps and systems we use, which saves us a lot of time.

Prestat Chocolates
Reino Unido
Casi 2 años usando la aplicación
17 de marzo de 2021

Milan was awesome - really went out of his way to help me with ReCharge! Thanks again for the amazing help :)

BodyRestore
Estados Unidos
Casi 2 años usando la aplicación
9 de agosto de 2022

We love Gorgias! It has helped our business to streamline our support and help center. We love the way their website chat works by pulling useful articles by "understanding" the intent of the customer.

Undrdog Surface Products
Estados Unidos
Casi 2 años usando la aplicación
22 de mayo de 2020

They're always so helpful and quick to reply when we have questions! It's appreciated since we do have quite a lot because we want to make sure we're fully utilizing all the different features within Gorgias.

Survival Frog
Estados Unidos
Casi 2 años usando la aplicación
24 de abril de 2020

Great App, it was a game changer for our business in terms of automatization of the customer service flow.
It works well with both Shopify and Recharge app.
Also the support is very good and quick.

Bamboo Toothbrush Bam&Boo
Portugal
Casi 2 años usando la aplicación