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Customer Service has been really great. There have been multiple times I've messaged directly into their chat feature and the rep has spent more than required time to help me. Highly recommend this app.
Amazing Service. Again again. And Gorgias is developing fast. A must for every start-up! Very versatile app and superb customer service 24/7
Gorgias customer service is above and beyond the standard tech experience, they are awesome to work with!!
We've been using Gorgias for almost a year (after migrating from Zendesk) and it has made our lives considerably easier. Handling tickets is super easy, the tagging system is intuitive, and we have integrated Gorgias with all the apps and systems we use, which saves us a lot of time.
Milan was awesome - really went out of his way to help me with ReCharge! Thanks again for the amazing help :)
We love Gorgias! It has helped our business to streamline our support and help center. We love the way their website chat works by pulling useful articles by "understanding" the intent of the customer.
I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.
Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗
They're always so helpful and quick to reply when we have questions! It's appreciated since we do have quite a lot because we want to make sure we're fully utilizing all the different features within Gorgias.
Great App, it was a game changer for our business in terms of automatization of the customer service flow.
It works well with both Shopify and Recharge app.
Also the support is very good and quick.
amazing app and amazing customer service. respond quickly, resolve everything, so so helpful !!!!!!!