Gorgias , 690 reseñas

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
9 de junio de 2020

Amazing APP, Impecible support. Live chat is always available to help guide you. They have a great onboarding process to help get all of your channels up and running. Plus they are always posting new blogs, guides, and webinars to help further your knowledge and improve efficiency and quality.

Brio Coolers
Estados Unidos
Casi 2 años usando la aplicación
25 de agosto de 2017

What a fantastically useful app!

Seamlessly, and cleverly, integrating, FB messages, email, Shopify and a ton of other platforms, Gorgias is a brilliant app that guides workflow and puts everything in one place.

I'm using Gorgias as a way for my team to communicate and as a customer support tool. But when you consider the possibilities when coupled with Zapier and HTTP integrations, this could be customized to fit the most complex of businesses.

Amazing support too. Worth every penny.

Proud Parent Tees
Reino Unido
Casi 2 años usando la aplicación
2 de abril de 2020

We've used Gorgias for almost two years now and we absolutely love it. The seamless integrations with Shopify and Recharge make solving problems a breeze. This is a must-have app!

Fresh Clean Tees
Estados Unidos
Casi 2 años usando la aplicación
22 de septiembre de 2021

The easiest way to have all the interactions with our customers from different platforms in one place, easy to use, very friendly app and the best part is that you can keep track of the communication with them efficiently and fast

Wunderkeks
Estados Unidos
Casi 2 años usando la aplicación
5 de enero de 2022

Great app to manage our emails and they offer reasonable rates. Plus, the customer service is excellent!

Silver Phantom Jewelry
Estados Unidos
Casi 2 años usando la aplicación
30 de marzo de 2023

Responsive team, with a robust platform that is regularly updated and enhanced. Gorgias has provided the tools and support our business has needed to continously scale up.

Village Craft & Candle
Canadá
Casi 2 años usando la aplicación
Gorgias Inc. respondió 30 de marzo de 2023

Dear Team, we truly appreciate you taking the time to share your impressions about our crew and our platform. We’re truly thrilled to see that we’re making a positive impact. We look forward to having you on board for a long time! 🙏

13 de julio de 2021

I sent a message asking for help with adding signatures to an integrated email because it wasn't working correctly. Gorgias support answered within a few minutes and helped me figure out the issue. They always respond in a reasonable amount of time and help provide a solution to any issue we have!

The Good Kitchen
Estados Unidos
Casi 2 años usando la aplicación
15 de diciembre de 2021

Amazing app - so user friendly, everything just so easy to use and figure out. No lags, no downtimes so far, and the Customer Service is superb! Very helpful!

God's fingerprints
Estados Unidos
Casi 2 años usando la aplicación
27 de diciembre de 2021

I recommend using Gorgias for every merchant using Shopify! its is so intuitive and gives many tools so that even if your support team doesnt have a lot of experience Gorgias customer care team - from set up to growth is so helpful!!! and the integration is really easy. Our agents team loves using it as well!

TANAOR – Nano Jewelry
Israel
Casi 2 años usando la aplicación
26 de enero de 2022

We use this app for our customer service & warranty departments. Pulling in the customer data and historical order data is a real time saver. Customer support is pretty top notch as well. We had prior experience with another ticket software and Gorgias is just better.

Favorite Fishing
Estados Unidos
Más de 1 año usando la aplicación