Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
7 de abril de 2020

Best support app out there, managing facebook, instagram, emails and linking shopify so smoothly, recommend it.

Blinx underwear
Emiratos Árabes Unidos
Alrededor de 1 año usando la aplicación
17 de enero de 2022

As always, the support I received this evening was quick, professional and resolved my issue. Thank you Ognjen M.

Riff Raff & Co Sleep Toys
Australia
Alrededor de 1 año usando la aplicación
20 de marzo de 2020

Gorgias is the BEST helpdesk we've used so far and we've used several other platforms before moving to them. They have the most seamless sync with Shopify (both orders and customer data) and its easy to set up macros and rules. Their internal support team is superb as well!

HERA x HERO
Estados Unidos
Alrededor de 1 año usando la aplicación
16 de abril de 2020

Upgrading to Gorgias from another helpdesk was one of the best things we've done. We'll be customers for life!

Beast & Buckle
Estados Unidos
Alrededor de 1 año usando la aplicación
21 de abril de 2023

We have been impressed with the easy transition to Gorgias from our previous platform and have been especially appreciative of all of the help from the onboarding teams to get us set up for success quickly!

Rowan, Inc.
Estados Unidos
Alrededor de 1 año usando la aplicación
Gorgias Inc. respondió 25 de abril de 2023

We are delighted to see this review, Team. 🙏 There is nothing more rewarding than to know how satisfied you are both with our platform and our Team. We'll do our best to become even better in the future! 🤗

21 de junio de 2023

Moving from Zendesk to Gorgias has been the most wonderful experience!

It is so intuitively easy to use and this is so useful when training new staff members who have picked it up so quickly.

It has really transformed our customer service experience for both customers and our team - thank you so much for a fantastic product!!

Natio
Australia
Alrededor de 1 año usando la aplicación
Gorgias Inc. respondió 23 de junio de 2023

You simply couldn't have made a better choice, right? ✨

We're simply blown away by this phenomenal review! Learning how our platform has been such a game-changer for you and your team is so wondrous.

We'll do our best to keep up that way - to continue to live up to your lovely impression of us. 💛

31 de mayo de 2023

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
Dinamarca
Alrededor de 1 año usando la aplicación
Gorgias Inc. respondió 31 de mayo de 2023

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

13 de noviembre de 2017

Excellent support. Integration was as smooth as it could be, and functionality is very impressive. Solid app, solid company. Highly recommended.

Cks Online
Estados Unidos
Alrededor de 1 año usando la aplicación
8 de julio de 2021

We've been using Gorgias for a year and I am continually impressed with the STELLAR CUSTOMER SUPPORT! Of all of the Shopify Apps we use, Gorgias has the fastest response time and they are very clear and easy to work with.

ZQuiet
Estados Unidos
Alrededor de 1 año usando la aplicación
5 de mayo de 2020

Great software! Makes chat and support much easier to work with clients. Thank you for the excellent support staff as well!

Total Ink Solutions
Estados Unidos
Alrededor de 1 año usando la aplicación