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So happy with Gorgias! It has the most helpful integrations and is a great platform to handle multiple CS inquiries in one place. Instead of using 23948723 different services or opening yet another tab, you can just handle everything right in Gorgias. So useful!
Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.
The customer service is wonderful! We have seen a HUGE increase in efficiency, now that we are using Gorgias.
Ilija Kostic was wonderful! He went above and beyond! Thank you! We had three issues and he worked it out very fast.
We love Gorgias! Huge improvement over ZENDESK which should really rebrand as HELLDESK. Favorite feature is the social comment management.
Gorgias is a great program and their representatives are very helpful. Ilija helped me and answered all of my questions very thoroughly!
Customer Support is top notch which is a very important part of any CSM platform. So far I'm pretty happy with the platform overall. It doesn't have as many bells and whistles, but it does well on what it focuses on.
Great product and very good customer service. They are always very quick with solving your issue when you reach out to support
You cannot even imagine how much we appreciate you taking the time to send such a lovely review. Rest assured that we’ll continue to work on maintaining top-quality service. 🙏
Gorgias is perfectly integrated with Shopify, it's a must-have.
Customer service is helpful and responds quickly.
I'm very happy about my customer service experience with Gorgias - my problems were solved quickly and professionally and I was able to optimize my job performance further.