Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
12 de mayo de 2021

So happy with Gorgias! It has the most helpful integrations and is a great platform to handle multiple CS inquiries in one place. Instead of using 23948723 different services or opening yet another tab, you can just handle everything right in Gorgias. So useful!

Lensbaby
Estados Unidos
Alrededor de 1 año usando la aplicación
3 de marzo de 2021

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

MOD Appliances Australia
Australia
Alrededor de 1 año usando la aplicación
9 de febrero de 2018

The customer service is wonderful! We have seen a HUGE increase in efficiency, now that we are using Gorgias.

Canada Reshoevn8r Myshopify Com
Estados Unidos
Alrededor de 1 año usando la aplicación
2 de octubre de 2020

Ilija Kostic was wonderful! He went above and beyond! Thank you! We had three issues and he worked it out very fast.

We're Not Really Strangers
Estados Unidos
Alrededor de 1 año usando la aplicación
11 de noviembre de 2020

We love Gorgias! Huge improvement over ZENDESK which should really rebrand as HELLDESK. Favorite feature is the social comment management.

Wolven
Estados Unidos
Alrededor de 1 año usando la aplicación
13 de abril de 2020

Gorgias is a great program and their representatives are very helpful. Ilija helped me and answered all of my questions very thoroughly!

Swoon
Estados Unidos
Alrededor de 1 año usando la aplicación
17 de noviembre de 2021

Customer Support is top notch which is a very important part of any CSM platform. So far I'm pretty happy with the platform overall. It doesn't have as many bells and whistles, but it does well on what it focuses on.

Trot Pets
Estados Unidos
Alrededor de 1 año usando la aplicación
27 de abril de 2023

Great product and very good customer service. They are always very quick with solving your issue when you reach out to support

VKTRY Gear
Estados Unidos
12 meses usando la aplicación
Gorgias Inc. respondió 27 de abril de 2023

You cannot even imagine how much we appreciate you taking the time to send such a lovely review. Rest assured that we’ll continue to work on maintaining top-quality service. 🙏

13 de abril de 2021

Gorgias is perfectly integrated with Shopify, it's a must-have.
Customer service is helpful and responds quickly.

CAVAL
Francia
12 meses usando la aplicación
4 de noviembre de 2019

I'm very happy about my customer service experience with Gorgias - my problems were solved quickly and professionally and I was able to optimize my job performance further.

Vertellis Italy
Países Bajos
12 meses usando la aplicación