Gorgias

Works well so far! Syncs well with Shopify orders for quicker customer service assistance.

Gorgias has been so helpful in managing our inbox and providing better support to our customers. They are so responsive and willing to help build workflows/rules and layouts that better support our support team. I've worked with Gorgias on other clients, and they all love what the helpdesk has had to offer.

All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)