Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
12 de noviembre de 2020

support team is awesome! always helpful, Gorgias makes everything easier! highly recommend, always get an answer with questions within minutes!

Sweat Shaper
Estados Unidos
10 meses usando la aplicación
21 de junio de 2017

This app is amazing! We have been struggling trying to keep up with increased support emails and this app seamlessly integrated with our Shopify instance and allows us to automate a lot of our support responses.

We were also able to integrate our Facebook and chat support which has decreased the amount of time that our technicians must spend answering calls as well as decreased the number of applications that needed to be used to respond to everyone.

The support from the developers has been top notch and have taken our suggestions and work to implement them.

Amazing app! Gorgias = Gorgeous for sure!

Whistler Group
Estados Unidos
10 meses usando la aplicación
29 de julio de 2019

Excellent customer service! They have always good answers and solutions on the problem. Very helpful!

Vincero Watches
Estados Unidos
10 meses usando la aplicación
24 de enero de 2022

Very helpful app and responsive team. Have only used it a couple of times, but to great success so far.

Good Stock
Estados Unidos
10 meses usando la aplicación
30 de octubre de 2023

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Wondery
Estados Unidos
10 meses usando la aplicación
Gorgias Inc. respondió 1 de noviembre de 2023

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

28 de diciembre de 2021

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Clare
Estados Unidos
10 meses usando la aplicación
3 de marzo de 2020

Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.

BAKblade
Estados Unidos
9 meses usando la aplicación
27 de abril de 2023

Quick to identify an issue we recently had and implement a fix! Their hardwork, dedication and efficiency is appreciated

Beekman 1802
Estados Unidos
9 meses usando la aplicación
Gorgias Inc. respondió 3 de mayo de 2023

Making us proud here, Team. We're truly glad to hear that you've had a great experience and we surely look forward to keep providing you with the highest-quality service in the future. Thank you for your kind words! 🙏

24 de mayo de 2023

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
Australia
9 meses usando la aplicación
Gorgias Inc. respondió 25 de mayo de 2023

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

2 de noviembre de 2021

I am currently reworking a tagging system and needed back to back help today. Senka Korac gave thoughtful and expanded answers as well took the time to troubleshoot all possible avenues for future issues.

Ten Thousand
Estados Unidos
9 meses usando la aplicación