Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
21 de noviembre de 2019

Gorgias has an amazing support team! They have quick response time, very professional and helpful. All of this, and in a timely manner. They have followed through with every conversation I have had with them. We would highly recommend them!

Baltic Born
Estados Unidos
11 meses usando la aplicación
22 de junio de 2020

Gorgias has taken our customer service to the next level. It was fairly easy to integrate with our other platforms and it is easy to learn as we add new users. Gorgias customer service is accessible and responsive. Our entire team is so happy to have found Gorgias.

JJwinks
Estados Unidos
11 meses usando la aplicación
20 de junio de 2018

Works well so far! Syncs well with Shopify orders for quicker customer service assistance.

Beer Nuts Brand Snacks
Estados Unidos
11 meses usando la aplicación
20 de marzo de 2023

Gorgias has been so helpful in managing our inbox and providing better support to our customers. They are so responsive and willing to help build workflows/rules and layouts that better support our support team. I've worked with Gorgias on other clients, and they all love what the helpdesk has had to offer.

Good Pharma
Estados Unidos
11 meses usando la aplicación
Gorgias Inc. respondió 22 de marzo de 2023

We’re so thrilled to know that your experience with us has been a great one! It's always our top priority that you remain happy with the service you're receiving. If there's anything else that we could assist you with, you already know where to find us.

9 de mayo de 2023

All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.

Chloé and Amélie
Australia
11 meses usando la aplicación
Gorgias Inc. respondió 18 de mayo de 2023

Hi, Team! Thanks a bunch for posting your review. Your feedback is vital to us as we’re always looking for ways to improve the service we provide. We'll definitely keep up the good work! 🙏

Fecha de modificación: 8 de octubre de 2018

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

Love Monday Apparel
Estados Unidos
11 meses usando la aplicación
30 de agosto de 2019

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

True Lumens™ | Sharper Designs, Inc
Estados Unidos
11 meses usando la aplicación
25 de octubre de 2018

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
Estados Unidos
11 meses usando la aplicación
17 de diciembre de 2018

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
Canadá
11 meses usando la aplicación
14 de agosto de 2023

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
Australia
11 meses usando la aplicación
Gorgias Inc. respondió 21 de agosto de 2023

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏