Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
22 de mayo de 2019

Pretty sweet. Their customer support has been great. The user interface isn't super beautiful but it's super functional. We've been able to integrate most of our customer communication channels into one platform.

Wildish
Estados Unidos
8 meses usando la aplicación
22 de abril de 2020

Gorgias makes keeping in touch with our customers so easy. It integrates with almost all of our channels, and the customer service is absolutely brilliant. Would highly highly recommend this app to anyone who is trying to tie up customer communications!

Sacla'
Reino Unido
8 meses usando la aplicación
24 de diciembre de 2020

I now have virtually my entire tech stack and customer communications run through Gorgias. Amazing App and Highly recommend it!

Chella
Estados Unidos
8 meses usando la aplicación
15 de septiembre de 2023

very good App, Service and Support-Team

Arktisquelle®
Alemania
8 meses usando la aplicación
Gorgias Inc. respondió 18 de septiembre de 2023

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)

28 de julio de 2017

Very nice to have app to bring up your customer service to another level and great support, very fast and helpfull

Monkeyfabrik
España
8 meses usando la aplicación
3 de noviembre de 2021

Never miss customer correspondence again. Best service, fast to respond. Would highly recommend them to any store looking for a well-run service that flawlessly integrates with Shopify. Would give them 10 stars if I could.

Essentially Natural
Sudáfrica
8 meses usando la aplicación
18 de septiembre de 2019

I am working with Gorgias app since one year now and love every moment of it. The integration with Shopify, and all of our social media is saving us tons of time. On each ticket you can see the all customer information and loves the fact that you can snooze a ticket either before or after answering it! So if you tell a customer "let me take a look and I will follow with you in couple of day" You can snooze it for ever long you want and it comes back for you to follow with the customer. Wouldn't know how to work without it!

Onekid
Estados Unidos
8 meses usando la aplicación
10 de junio de 2020

great app, my VA's know how to use it properly and their customer service team were very responsive :)

Stronger United
Francia
8 meses usando la aplicación
3 de junio de 2020

Gorgias is an absolutely brilliant app loaded with features and time saving functions. The support team is amazing and always helpful. They will help with just about anything. One of the best apps on shopify!

AVANI
Estados Unidos
7 meses usando la aplicación
24 de abril de 2020

This app really is a lifesaver and it's so easy to use. Your customers will thank you for being that efficient and you'll thank yourself for being on track with everything!

WunderHaas
Reino Unido
7 meses usando la aplicación