Reseñas (704)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
11 de marzo de 2020

Great App, superb support team - quick response helped us set everything up. The App itsself has really cool features with shopify. We are very happy with the system. It would be great tho to have a place to suggest new ideas or changes, since we do work with this everyday.

simple pledge
Alemania
6 meses usando la aplicación
30 de octubre de 2022

Gorgias is easily the industry leader and best choice. They are an innovative company with phenomenal support and product development standards. As a user, you will feel more like a partner. They are constantly putting the work to build the best tools to meet your needs. We use Gorgias with Shopify and it is by far the top live chat and support tool in the industry for startups all the way to enterprise. Alfred N Head of Operations Shikohin Inc.

Shikohin
Estados Unidos
5 meses usando la aplicación
28 de noviembre de 2017

Simple in use but powerful customer support service.

We faced a problem of building Support service in the short terms. Tried Gorgias, and are using it till now. It has all the things we need: good Shopify integration and customisation abilities. Also an important thing -- Gorgias developers answer fast and are open to conversation and discussion.

Paradisefantasyshop
Estados Unidos
5 meses usando la aplicación
7 de octubre de 2019

Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.

FORCHICS
Estados Unidos
5 meses usando la aplicación
3 de agosto de 2017

I have only been using it a couple of days, but so far I am very happy. Got a quick respond every time I had a question. Very friendly and helpful.

Mrstrapz
Alemania
5 meses usando la aplicación
24 de octubre de 2017

Great app - love it so far! Seems super powerful... we're just scratching the surface of what it can do but we're feeling pretty confident we've made the right choice to scale our business with. And the customer service is awesome ;)

Kittypooclub
Estados Unidos
5 meses usando la aplicación
7 de agosto de 2019

This app is a game-changer! I can see customer details, previous orders, shipping details, loyalty rewards points, and possible secondary account information from one page! I can even process refunds directly from the chat window. It has several useful integrations and is constantly making improvements! Highly recommend!

Frog Hollow Farm
Estados Unidos
5 meses usando la aplicación
12 de septiembre de 2023

Best tool integrated with Shopify. Their team is agile, delivering multiple quality of life updates upon the time.

Hestiia
Francia
5 meses usando la aplicación
Gorgias Inc. respondió 18 de septiembre de 2023

Hi, Hestiia!! Thank you so much for your positive review! 😊 We're thrilled to hear that you find our tool to be the best integrated with Shopify. If you have any suggestions or feedback, please don't hesitate to share. We're here to serve you!

23 de junio de 2017

Support from Gorgias (esp Romain) has been above and beyond expectation. They really care about helping if you have questions or problems.

Integration of support with Shopify is great. Really looking forward to seeing new features added in the future. Keep up the good work!

Modern Basic Usa
Estados Unidos
5 meses usando la aplicación
18 de octubre de 2017

Gorgias knows what they are doing. They definitely filled in a gap within the customer service category. Their customer support is awesome, extremely helpful and always updating their layout and adding more features. If you are looking for a customer support command center this is it.

Foxybubala
Estados Unidos
5 meses usando la aplicación