Reseñas (704)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
22 de agosto de 2023

I am absolutely thrilled to give a 5- star review to this exceptional service provider. Their product quality as well as customer service is outstanding. I can confidently say that this service provider has won me over as a loyal customer.

Ombisi - The Gadget Store
Kenia
5 meses usando la aplicación
Gorgias Inc. respondió 24 de agosto de 2023

Oh, my! What more can one ask for? 😆

Team, thanks so much - we're happy to hear that you've had such an amazing ride with us. That's what we're all about and it's a true pleasure that you've recognized that.

We're sending you a lot of virtual hugs! 🤗

30 de septiembre de 2019

FANTASTIC!! Such a straightforward platform to use! The customer service team are always on hand to help out if you need assistance, especially via the live chat feature. I highly recommend!

Natusan
Países Bajos
5 meses usando la aplicación
8 de marzo de 2021

super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue

Splash Foaming Cleaner
Estados Unidos
5 meses usando la aplicación
27 de octubre de 2020

By far, the best customer support I have ever experienced. The app and the back team is top-notch quality.

Lil Chubbs
Canadá
5 meses usando la aplicación
11 de mayo de 2020

We use this app to help organize and automate some customer replies and it is awesome so far. Great support too.

Firefly Chocolate
Estados Unidos
5 meses usando la aplicación
Fecha de modificación: 14 de marzo de 2019

I spent many months and tireless research hunting for a good CRM system, Gorgias has been great so far. It's clean, and works for our startup. They are constantly updating, which is encouraging to see. I would like to continue to see developments with the mobile app, but apart from that it has been smooth sailing. Their customer service team is also very responsive, which for some reason is a rarity among customer service management systems. Would recommend. - Essie | Head of Customer Service at Yardbird

Yardbird
Estados Unidos
5 meses usando la aplicación
14 de febrero de 2022

We absolutely Love Gorgias! The helpdesk exceeds our expectations. It allows us to automate simple tasks, organize and assign tickets efficiently and manage our customer service department with customer care in mind. On top of all that the support team at Gorgias is very helpful and always available to assist us with our inquiries. Would highly recommend it to any team looking to streamline their customer service process especially if you use Shopify for sales.

Travelpro
Estados Unidos
5 meses usando la aplicación
18 de septiembre de 2017

Really just a fantastic app. Built specifically for Shopify so it integrates perfectly. Their support team is also super-responsive and they're always rolling out new features in response to user feedback. I came from using Zendesk and HATED it, but Gorgias is the perfect Shopify ticketing system. Can't recommend highly enough!

Discountvapor
Estados Unidos
5 meses usando la aplicación
7 de julio de 2023

It works fine! This is the third helpdesk app I worked with and I’m very pleased. It is deeply integrated with Shopify so you can do a lot from the help desk app, makes it great to work with. Also works fine with the Shopify contact form which was not the case with the earlier helpdesk apps. Great customer support.

Twinkles Dental Jewelry
Suecia
5 meses usando la aplicación
Gorgias Inc. respondió 7 de julio de 2023

Thank you, team! 🙏

That's exactly what we strive to achieve and we are glad to learn that our efforts are reflecting that. Our Support Team is available 24/7, and they're always ready and more than happy to help with any query you may have. We hope you continue to enjoy Gorgias for many more years to come. 💛

14 de abril de 2021

We switched over to Gorgias at the beginning of the year and haven't looked back! My favorite part is having access to all of the Shopify info while responding to Tickets. It's also such a time saver being able to issue refunds in Shopify from Gorgias. My other favorite, is the Chat Support. Quick. Throughout and uber friendly :)

Vionic Shoes Canada
Canadá
4 meses usando la aplicación