Reseñas (704)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
26 de julio de 2017

Excellent customer experience! So much is customizable and tailored to fit our needs. We look forward to continuing with Gorgias.

Try The World
Estados Unidos
4 meses usando la aplicación
1 de agosto de 2017

Great app! Has really helped us organize our customer service efforts. They also have a speedy response rate to any issues we may have had.

Pippaandjulie
Estados Unidos
4 meses usando la aplicación
28 de septiembre de 2017

We just installed and the support has been great. I love how the integration to my store works with their support software. I can view all orders my customers have purchased. it tells me the value of the customer (ie: how many dollars lifetime they've spent on the store) It allows my team to have quick access to the data they need to support my customers. Everyone should use it!

Thediehardfan
Canadá
4 meses usando la aplicación
1 de junio de 2017

I've only been using Gorgias for a short while but I'm blown away by how much they care about their users and their product. I haven't been able to explore all the features yet since my volume is low but it is very impressive and the guys behind it have been incredible with support, even offering one-on-ones to sort out any issues. This is the way support needs to be in 2017+. Great app!

Groomsdaygifts
Estados Unidos
4 meses usando la aplicación
1 de septiembre de 2017

Great company, open about their future roadmap and actually listen to customer concerns and make quick and decisive changes to support the users. Excited for whats to come!

Bella Cuore
Estados Unidos
4 meses usando la aplicación
18 de octubre de 2019

Gorgias has been a fantastic fit for our customer service team. Its ease of use and customer support have exceeded all of our expectations.

VIETRI
Estados Unidos
4 meses usando la aplicación
17 de agosto de 2021

WOW! When we rebuilt our website the developer strongly suggested that we switch our customer support and communication to Gorgias. Am I ever glad they did. The quality of the app and the incredible support they provide is off the charts amazing. I am very impressed and very happy. Thank you Gorgias. Great app and off the charts support

Baraka Shea Butter
Canadá
4 meses usando la aplicación
15 de agosto de 2017

App is awesome, it saves so much time on customer service as it automatically gets order info from their email. You have templates. Customer service takes 4-5 times less time. Before I used Zoho and had to switch between zoho, aliexpress, shopify, shopified app. Customer support is great and they reply really fast. I recommend the app!

Centralcoastshop
Canadá
4 meses usando la aplicación
23 de febrero de 2021

Highly recommended! It is a user-friendly app and the supports are so helpful and help you all the way.

Walkee Paws
Estados Unidos
4 meses usando la aplicación
3 de mayo de 2023

Service was quick and was able to get this issue solved promptly! It was nice that they provided photos, but I did notice that their settings looked different from ours, so that did make it a little confusing since we did not have the same options available. However, they were still able to get us to the right spot.

RipSkirt Hawaii
Estados Unidos
4 meses usando la aplicación
Gorgias Inc. respondió 8 de mayo de 2023

Thanks a lot for taking the time to share your experience with us. 🙏 We're endlessly proud of all our teams. When it comes to the details you pointed out regarding the difference that you were able to notice, we'll surely pass it on to the team in charge as a valuable feedback. 🤗