Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
3 de mayo de 2019

Switched over from ZenDesk and SO GLAD that we did. This app does everything ZD does, but without the excessively long processes, in a much simpler, more user-friendly way. It also does MORE in terms of automating tasks to go along with macros, making tag reporting a billion times easier, and the customer support is phenomenal. Switching was SO EASY. Aasif was amazing - he walked me through the process, trained my team and myself, and has provided phenomenal ongoing support.

VEGAMOUR
Estados Unidos
4 meses usando la aplicación
24 de abril de 2020

Gorgias is wonderful - has reduced my customer service teams volume by a ton since switching off Zendesk. They also have been extremely supportive during the COVID situation. HIGHLY RECOMMEND!

Hammitt
Estados Unidos
4 meses usando la aplicación
1 de marzo de 2017

We made the switch to Gorgias from LiveAgent a few months ago and it has been absolutely amazing! My reps no longer need to switch from system to system, taking away valuable time from responding to customers. Having customer information readily available on the sidebar in each ticket is insanely helpful and provides for extremely quick responses to our customers! We've expanding quite significantly from roughly 80 emails per day to about 800 per day quite literally overnight and Gorgias has been beyond helpful every step of the way!

Twistratemarketplace Com
Estados Unidos
3 meses usando la aplicación
24 de noviembre de 2017

Excellent support and tool. They are very patient and giving. I would recommend this app to any business.

Elquidinbulk
Estados Unidos
3 meses usando la aplicación
27 de junio de 2019

Gorgias is gorgeous. They have a great support team and their pricing structure isn't crazy like FaleSorce

MyChoiceSoftware.com
Estados Unidos
3 meses usando la aplicación
7 de abril de 2020

Amazing support - they went over and above to help us out. Would highly recommend for anyone looking for a sleek CS dashboard.

Tuft + Paw
Estados Unidos
3 meses usando la aplicación
4 de agosto de 2020

We migrated from Zendesk to Gorgias and it went incredibly smooth. The Gorgias platform is easy to use and they provide helpful and informative customer support!

A.P.C.
Estados Unidos
3 meses usando la aplicación
5 de febrero de 2020

great app for customer support.... for all my customers... and you wont miss a thing.. great integrations with other apps

yeehawcowboy
Estados Unidos
3 meses usando la aplicación
20 de febrero de 2018

Great platform for use with Shopify! Very friendly team and the platform is fully customizeable with HTTP requests and other integrations. Also displays data from Shopify nicely.

Cryptomaan
Países Bajos
3 meses usando la aplicación
1 de enero de 2019

Can highly recommend. Streamlined all of our customer service! Various channels, rules and signatures can easily be set up as well.

Wine Stash
Australia
3 meses usando la aplicación