Reseñas (704)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
26 de septiembre de 2018

Game changing app that restores my faith in innovation that actually works. I was contemplating hiring additional full time customer service agents until I found this app. Not only has it improved our service levels, but our time to resolution has improved by 65%.

One of the main differences with this app is the support from onboarding, to ad hoc requests, and customized support. In particular Richard and Chloe have been amazing and incredibly accessible whenever we needed help. Richard in particular has proven that applications are useless without the right penchant for support services which he has clearly mastered.

Kudos to the Gorgias team!

JSC

Eat the Bear
Estados Unidos
3 meses usando la aplicación
25 de julio de 2018

Great product. Looking forward to their mobile app evolution!

Ketologie
Estados Unidos
3 meses usando la aplicación
11 de febrero de 2020

Awesome app, all the recommendations. Customer support is great which is the most important thing with these kinds of apps

Dermatim
Alemania
3 meses usando la aplicación
10 de julio de 2020

Very helpful and responsive! They are able to help with your questions quickly and even provide video tutorials.

Outstanding Foods
Estados Unidos
3 meses usando la aplicación
13 de julio de 2023

Gorgias is a user-friendly tool with extensive customization options. It has significantly improved my customer service efficiency. The Gorgias support team is highly responsive, and the automation features are valuable.

Stonebridge Imports
Canadá
3 meses usando la aplicación
Gorgias Inc. respondió 18 de julio de 2023

We adore hearing that - what more could we ask for?

We'll do our best to keep up that way and raise the bar even higher. With us, you're always in a win-win situation - an amazing platform with a Support Team always ready to help.

Thanks so much for the shout-out, we truly appreciate it. 🙏

3 de mayo de 2017

I love this support desk software. Very simple to use and their support is great. I would recommend this to anyone looking for a way to manage tickets for their business.

Mycanecorso
Estados Unidos
3 meses usando la aplicación
26 de enero de 2021

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
Reino Unido
3 meses usando la aplicación
20 de octubre de 2017

Great so far! Integrations are easy to set up and lots of good functionality to reduce number of repetitive tasks.

Originmeals
Estados Unidos
3 meses usando la aplicación
27 de noviembre de 2019

Nikola was very helpful and prompt with helping resolve my question. Amazing service, thank you so much.

Trilogy Natural Products
Nueva Zelanda
3 meses usando la aplicación
5 de enero de 2022

Best Shopify chat app on the market! Perfect integration with all the important players on the market. Support is blazing fast and has an answer to every question.

Brunott Juwelier
Países Bajos
2 meses usando la aplicación