Reseñas (705)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
11 de septiembre de 2019

Brilliant work by a winning team. Gorgias is a game changer for automated and scalable customer service. Once you get to know the rules and macros, you can truly make this a productive experience. I also managed to get inbound SMS working with SMSBump, which funnels in as a new ticket and I can reply to (VIA SMS!), which is brilliant.

Perk
Estados Unidos
1 día usando la aplicación
6 de septiembre de 2021

So far so good. Moved from Zendesk Chat to this and it's been quite a simple migration and looking forward to using all the features

2EROS
Australia
Alrededor de 17 horas usando la aplicación
25 de abril de 2019

Works very well. Customer care is super. I love this app. Perfect for manage customer in one plaece.

Helixita - Natura Curativa
Italia
Alrededor de 7 horas usando la aplicación
1 de mayo de 2017

A great app, I see a lot of potential down the road...
Download it today!

Funboards Dk
Dinamarca
Alrededor de 2 horas usando la aplicación
12 de septiembre de 2023

Great start to using Gorgias. Starting with the $10 plan, limited to 50 tickets. Set up was easy and spam messages or instant closes don't count towards overall ticket count, so you can get a lot of real tickets through in that amount. Very organized within the dashboard, easy to manage support tickets.

Siam Blades
Canadá
Gorgias Inc. respondió 18 de septiembre de 2023

Hi, Siam Blades Team!

Thank you so much for your positive review! 😊

We're delighted to hear you found our $10 plan valuable and that the setup was easy! Your feedback motivates us to continue improving our services to meet your needs.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you on your journey with Gorgias. Thanks again for choosing us! ⭐️

13 de marzo de 2020

Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!

Seek Discomfort
Estados Unidos
Fecha de modificación: 29 de agosto de 2019

I've tried various helpdesks in my store from the incumbent to a spreadsheet and everything inbetween.

I was blown away at how easy the setup Gorgias was to pull in our customer information and eliminate having to open multiple tabs for things.
I also really like the integrations, specifically recharge for us.

Full disclosure, I liked the platform so much, I applied for a job with Gorgias and got it!

Treats Happen
Canadá
4 de octubre de 2024

OLYRA
Estados Unidos
Alrededor de 3 años usando la aplicación
Gorgias Inc. respondió 11 de octubre de 2024

Thank you so much for your 5-star rating, Olyra! 🌟
We truly appreciate your support and are thrilled to hear you're happy with our service. If you ever need anything, we're here for you! 😊

26 de febrero de 2024

Wild Nutrition® Ltd
Reino Unido
Más de 3 años usando la aplicación
Gorgias Inc. respondió 28 de febrero de 2024

Dear Wild Nutrition Team,

Thank you so much for taking the time to leave these 🌟🌟🌟🌟🌟! We are thrilled to hear that you're enjoying your experience with us.

Your feedback truly brightened our day, and is surely a wonderful motivation for us to continue delivering excellent service. If you have any further feedback or questions, please don't hesitate to reach out to us.

Thank you once again, and have a fantastic day! 🤗

22 de febrero de 2024

Upway France
Francia
Más de 2 años usando la aplicación
Gorgias Inc. respondió 24 de febrero de 2024

Hi, Upway France!

Thank you so much for taking the time to leave us a 5-star review!

We're thrilled to hear that you had a positive experience with our Team. Your feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service.

We look forward to having you on board for a long time. 🌟