Gorgias: Helpdesk, Chat & FAQ

The help desk is awesome!
If you have a question they get back to you very quickly!

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!

After having moved from Zendesk to Gorgias, our efficiency in answering tickets, tagging, and improving our customer support in general skyrocketed. Gorgias's UI is intuitive and easy to use, which allowed other team members to onboard without too much time spent training. The integrations with all the apps we use is also a huge plus! Highly recommend giving Gorgias a try!

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

Their customer service is very helpful and nice. Such a genuinely nice team of people! :)

Also, the tool is extremely helpful and user-friendly.

The very few times we've needed help or had an issue, the live chat has been speedy, efficient and resolved our issue handily.

Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.

Marijana was courteous and professional. She responded with detail and explained things in a way I could understand! I very much appreciate excellent service!