Reseñas (712)

Calificación general
4,2
Recuentos por nivel de calificación
  • El 84% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 9% de las calificaciones son de 1 estrellas
31 de enero de 2022

I had a query and was helped by Emilija B, who was fantastic, my problem was solved in minutes and I was given clear easy to follow information. 5 star to Emilija B is well deserved! Thanks again for the help, Sam :)

Goodwin Smith
Reino Unido
Casi 5 años usando la aplicación
14 de mayo de 2018

We really love the strong integration with Shopify and the responsiveness of the Gorgias team. We made the switch over to Gorgias from Zendesk and are very happy we did!

Little Hip Squeaks
Estados Unidos
Casi 5 años usando la aplicación
15 de enero de 2024

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
Estados Unidos
Casi 5 años usando la aplicación
Gorgias Inc. respondió 17 de enero de 2024

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻

26 de febrero de 2021

It has been so wonderful working with Gorgias to help organize all our channels of communication with our customers! Their support team is also always so helpful and quick to help!!

trèStiQue
Estados Unidos
Casi 5 años usando la aplicación
6 de febrero de 2024

ALWAYS timely and helpful customer service. I can't fault Gorgias, their features, developments, and customer experience.

Mr Pool Man
Australia
Más de 4 años usando la aplicación
Gorgias Inc. respondió 8 de febrero de 2024

Hey, Mr Pool Man Amazing Team!

We are truly committed to delivering the best possible experience, and your feedback is the testimony that we're doing a pretty great job.

On behalf of everyone here at Gorgias, we would like to thank you for your more than kind words! 🌟

17 de agosto de 2020

Gorgias is by far the best customer Support APP for Shopify, but is has still room to become an even better APP. Here are my suggestions:
- custom FAQ based on the specific site
- multi language support
- chatbot support (AI)

stilform GmbH
Alemania
Más de 4 años usando la aplicación
25 de noviembre de 2021

Very useful! A great to help with streamlining our customer service. They are fast in their replies and we like to work with them for the available integrations.
We love that you can link Shopify products directly in your messages, that is a great upsell tool.
The newly added Help Center is also a great and long-awaited feature.

Perfume Lounge
Países Bajos
Más de 4 años usando la aplicación
11 de diciembre de 2017

Great apps, very well integrated to shopify. I put a 5 even though we can see that still some improvement could be done as the team behind the scene is really helpful and seems very dedicated. I moved out of zendesk and I am pretty happy about it :)

Yourmood
Suiza
Más de 4 años usando la aplicación
10 de mayo de 2017

Gorgias is a revolutionary helpdesk. It has changed the game for our companies support management team.

Hunter Strine
Creators Label, LLC
CEO

Cashnasty
Estados Unidos
Más de 4 años usando la aplicación
2 de marzo de 2020

Nikola is very patient and kind with me explaining the things that I need in order to resolve the issue. Excellent service!

Fallenyetnotforgotten
Estados Unidos
Más de 4 años usando la aplicación