Gorgias , 693 reseñas

Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
26 de mayo de 2017

Great customer service very nice right on the job Thanks

Rogue4ife1
Estados Unidos
2 días usando la aplicación
12 de abril de 2017

Incredible support & customer service. Turned out that I was looking for something geared towards mobile devices, but if you're looking for desktop / web app, Gorgias is the way to go... it wasn't for me, but the support alone warranted a 5-star review.

Get Indezone
Canadá
2 días usando la aplicación
17 de mayo de 2017

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Step One Clothing
Australia
2 días usando la aplicación
11 de septiembre de 2019

Brilliant work by a winning team. Gorgias is a game changer for automated and scalable customer service. Once you get to know the rules and macros, you can truly make this a productive experience. I also managed to get inbound SMS working with SMSBump, which funnels in as a new ticket and I can reply to (VIA SMS!), which is brilliant.

Perk
Estados Unidos
1 día usando la aplicación
6 de septiembre de 2021

So far so good. Moved from Zendesk Chat to this and it's been quite a simple migration and looking forward to using all the features

2EROS
Australia
Alrededor de 17 horas usando la aplicación
25 de abril de 2019

Works very well. Customer care is super. I love this app. Perfect for manage customer in one plaece.

Helixita - Natura Curativa
Italia
Alrededor de 7 horas usando la aplicación
1 de mayo de 2017

A great app, I see a lot of potential down the road...
Download it today!

Funboards Dk
Dinamarca
Alrededor de 2 horas usando la aplicación
13 de marzo de 2020

Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!

Seek Discomfort
Estados Unidos
Fecha de modificación: 29 de agosto de 2019

I've tried various helpdesks in my store from the incumbent to a spreadsheet and everything inbetween.

I was blown away at how easy the setup Gorgias was to pull in our customer information and eliminate having to open multiple tabs for things.
I also really like the integrations, specifically recharge for us.

Full disclosure, I liked the platform so much, I applied for a job with Gorgias and got it!

Treats Happen
Canadá
26 de febrero de 2024

Wild Nutrition® Ltd
Reino Unido
Más de 3 años usando la aplicación
Gorgias Inc. respondió 28 de febrero de 2024

Dear Wild Nutrition Team,

Thank you so much for taking the time to leave these 🌟🌟🌟🌟🌟! We are thrilled to hear that you're enjoying your experience with us.

Your feedback truly brightened our day, and is surely a wonderful motivation for us to continue delivering excellent service. If you have any further feedback or questions, please don't hesitate to reach out to us.

Thank you once again, and have a fantastic day! 🤗