Avis (714)

Note globale
4,2
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 25 juin 2019

We've been using Gorgias for about a year now and we cannot recommend it enough. Both our social media and customer support teams use Gorgias to handle inbound tickets from multiple channels. The thing we especially like is that issues/bugs get resolved quickly and that the guys are open to suggestions.

KeySmart - Premium Key Holders
États-Unis
Presque 4 ans d’utilisation de l’application
27 mars 2020

Great app and customer service! Functionality is good, provides great way to make the customer service system faster and easy to gain insights!

OFFBLAK
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Modifié le 12 mars 2020

5* compliments to your support team; )))
The response is very fast, really helpful and super friendly.
Thank you!

Oilily.com
Pays-Bas
Presque 4 ans d’utilisation de l’application
20 octobre 2021

ThePorterCollective.com
The Customer Support at Gorgias is readily available and very helpful. There are sometimes lags in the responses (hence 4, not 5 stars) but the replies are spot on, leading me generally is the right direction. The app works very well. It took me a bit to get the hang of it but now it's invaluable. Thanks!

The Porter Collective
États-Unis
Presque 4 ans d’utilisation de l’application
21 avril 2020

Powerfull tool. Amazing customer support, ready to answer questions in a very polite and usefull manner. Appreciate your efforts. Kind regards

Sativida
Espagne
Presque 4 ans d’utilisation de l’application
7 décembre 2023

Stellar platform. Always lightning fast replies from support. New feature roll outs are on point and provide continuous value.

Been a customer for 3 years with no plans of changing. Simply put we're huge fans.

JACK HENRY
États-Unis
Plus de 3 ans d’utilisation de l’application
Gorgias Inc. a répondu 11 décembre 2023

Thanks a million for the stellar feedback! 🌟 Thrilled to have you with us for 3 amazing years! 🚀 Your support means the world to us! Rest assured, we're cooking up even more ...

26 juillet 2018

This is the best support app ever made to date!
They also have awesome real time support via a chat box to help with any issues or to just help you get going! you want be sorry!

P.S. I want to send a special thanks too Sonia over on the support team, she is amazing!

Vitalizehair Com
États-Unis
Plus de 3 ans d’utilisation de l’application
29 octobre 2019

Great app! It is very helpful for our business to keep all messages, notifications, and communication from our customers in one place. It saves so much time! There are some things that still need improving but their customer service is great! They are always reconfiguring things for me to make the app more useful to me. I really apprecaite that they are always creating a more efficient and ...

Paris Hilton Skincare
États-Unis
Plus de 3 ans d’utilisation de l’application
5 février 2020

great app for customer support.... for all my customers... and you wont miss a thing.. great integrations with other apps

yeehawcowboy
États-Unis
Plus de 3 ans d’utilisation de l’application
16 avril 2024

The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and ...

Rumpl
États-Unis
Plus de 3 ans d’utilisation de l’application
Gorgias Inc. a répondu 18 avril 2024

Dear Rumpl Team,

Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏

We are thrilled to hear how our platform has supported your Team ...